Phalanx vs barbarians, phalanx wins. Champion team vs All Stars, champion team wins. Teams are greater than the sum of individual talents.

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What makes chemistry fascinating is that the quality of the whole changes as elements combine. You can’t account for this by counting atoms.

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Building a team can be viewed as filling holes with roles, or it can be seen as the highest form of alchemy.

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Desperation genericizes: everything is crushed into the mold of the need. The desperate are repellent: they just want to fill a hole.

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UX is the art of helping organizations see people as people, not as hallucinations of the organization’s needs and wishes.