All posts by anomalogue

Design Thinking by committee

Combining the core insight of Design Thinking — “everything is design” — with the truism that “design by committee produces mediocrity”, it begins to appear that the widespread (mis)use of meetings to shape collective action might be one of the great engines of contemporary collective frustration. Much of our lives are mired in mediocrity because everything that matters most — our institutions, our processes, our approaches to solving big problems — end up essentially designed by committee.

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In distinguishing design problems from other kinds of problems, my rule of thumb is this: if a problem involves interactions between free people and things of any kind (objects, services, communications, screens, ideas) that problem should be viewed as a design problem, approached with design methods, developed as a design system, and evaluated as a design. In this light, all kinds of things that seem to be management, strategy, engineering, marketing, etc. problems are seen as varieties of design problems.

What design thinking does is fully acknowledge the “people part of the problem” as central to its resolution and focusing its efforts on getting that part right. And the only way to do this is to include the very people who will, through their free choice (or rejection), make the resolution a success (or failure) as partners in the development of the solution.

Failing this, it will be necessary to handle the people part of the problem by 1) speculating on it, 2) ignoring it, or 3) eliminating it.

1) Speculation means remembering/assuming/guessing  on the needs and wants, conceptions and perceptions, attitudes and tastes — in short, the practical worldview — of the people involved in the people part of the problem. We human beings are much worse at this than we think, especially when we don’t regularly put our visionary clairvoyance to the test. It is not uncommon in the design world to hear design researchers cheerfully admit to an inability to predict how people will behave, where others in the room make bold predictions based on their own gut-level knowledge of how people are. (It pays to remember why the Oracle at Delphi identified Socrates as the wisest man in Greece!) People research teaches respect for the elusiveness of other people’s worldviews.

2) Ignoring the people part of problems means pulling the engineering parts of the problem (the sub-problems that are made up of creating systems of unfree, rule-governed elements) out of context and solving those in the hope that the people part will take care of itself (or that “marketing’s got that covered” or that the system can be tweaked after it is finished until people like it enough to accept it.) Fact is, a great many engineers choose a career in engineering because they prefer interacting with objects more than interacting with subjects, and they will tend to prefer solutions to problems that allow them to spend most of their time in the company of objects or teams of like-minded people building object-systems. And that is fine, as long as someone has their eye on the people part and provides context for the engineering problems that contribute to the solution.

3) Eliminating the people part of the problem sounds ominous and it ought to: it amounts to turning freely choosing people into unfreely complying people. It means destroying alternative choices through anticompetitive practices (like those employed by Microsoft in the 90s or Apple’s recent supply chain manipulations) or by finding ways to bypass choice and control behaviors directly either through coercion (legislation) or psychological manipulation (like behavioral economics. The purpose of this is to make people into engineerable elements, that is unfree, rule-governed, controllable, predictable elements of a profitable system. It was this mentality that predominated in 20th Century social engineering projects, which unfairly discredited the very concept of deliberate societal self-determination for a great many US citizens. Social engineering is a hellish totalitarian notion. Social design, however, is deeply liberal-democratic, and the future of liberal democracy depends on it.

But — getting back to the original thread — this means we must learn to see design problems wherever they occur — especially when they seem to be something other than design. It means also that we must adjust our response to them to allow the right mindset and methods. As Marty Neumeier pointed out, we cannot “decide our way through them, we must design our way through them.” Which, again, means meetings are the wrong format for shaping solutions. (Unless, like some Design Management people, you believe the right workshop techniques transforms committees into design teams. I remain skeptical. I’ve seen workshops produce much more kumbaya than eureka. Workshops are more productive than most meetings, but what is produced should not be confused with design. Workshops are better-designed meetings, not meetings that produce better design.)

Once again, I’m going to trot out Le Carre’s famous quote: “A desk is a dangerous place from which to view the world.” It is important to remember that a conference table is just a big desk for a committee to sit behind. No matter how many post-it notes, white board markers and ice-breaking games you try to add to it, a meeting is a meeting is a meeting. To design effectively we must rethink why we meet, how we meet, what we can expect from meeting, what thinking can only be done in non-meeting contexts.

Meetings are an effective tool, but like all tools, meetings have their proper uses and places where another tool might be better.

Supranaturalistic distortion of revelation

Tillich via Polanyi: “Science, psychology, and history are allies of theology in the fight against the supranaturalislic distortions of genuine revelation. Scientific and historical criticism protect revelation; they cannot dissolve it, for revelation belongs to a dimension of reality for which scientific and historical analysis are inadequate.”

Supranaturalistic distortion of revelation! — I’ve needed this expression.

Just as resorting to magic to explain scientific phenomena ends inquiry prematurely and produces worse than useless knowledge, ending a religious crisis of faith with pat magical non-explanations prevents religion from doing its kind of work.
This is why I keep insisting that fundamentalisms of every denomination are anti-religious pseudo-religions that act to insulate faithless minds from the anxieties of genuine revelation. Fundamentalism is not extreme religion, it is a displacing counterfeit of religion.

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Faith is not a matter of factual belief, it is a matter of personal relationship with fact and what  stands inexhaustibly beyond fact.

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Magic is the splattering of belief upon the inner walls of inadequate understanding.

Pop ideology how-to guide

Here is how to build a popular ideology:

Do rock-solid factual investigation. Satisfy the requirements of the critical mind.

Present the facts of the investigation in compelling stories that win over the heart, too. Adhere to the facts.

Encourage the heart and the mind to believe together for once. And what a relief wholehearted belief is in these fragmentary contradictory times. This rare peace is reason enough to believe.

Build fact and feeling together, higher and higher, to moral heights where gravity weakens and earth loosens its grip. Up here ideas are lighter and can be piled one upon the other with only sporadic logical spot welding.

The heart has the mind’s endorsement now, the newly unified soul hangs on your verdict.

Now is poetry’s moment. Passionate declarations, inspired insinuations, elegant analogies, and flights of spirit move mountains arguments cannot even touch.

Set your conclusion at the tip of the crescendo.

Then drop to earth again. Plant your feet where all can see where they are rooted. Return to facts. Build a second edifice like the first and crown it with the same conclusion. Then drop.

Repeat a third time, then a fourth.

Spread your conclusive points over the breadth of the sky. Now it is a worldview, supported on columns of excellent journalism. Readers will rise with you to hold it up, united in heart and mind, with themselves, with each other, as a community, as a collective mind, as a political body ready to act on behalf of your faith.

Nobody will notice the heavenly roof is suspended by nothing but  a desire for sheltering unity. Nobody can believe the sky is not attached to the ground.

The columns of fact and argument bear no load.  They are decorative stumps. They are monuments to the idea of reason.

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If you teach your poetry ventriloquism, when you let the facts speak for themselves they say what your heart wants to hear. This is doubly true if you think a complete knowledge of facts points to a single moral conclusion.

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The formula: Journalism; poetic ethical interlude; journalism; poetic ethical interlude…

miracle occurs

Vice or virtue

The difference between vice and virtue lies not in original instincts, but what is done with those instincts and where they are taken. 

This includes not only fundamental “Ten Commandment” type virtues, but loftier virtues that build upon them, such as the virtues of liberalism/Christianity, which treat the failure to forgive as deserving of forgiveness. 

A universal apology

I need to get something off my chest: You are right, and were right all along. You tried and tried to tell me, but I would not listen. But I get it now, and I am sorry.

I feel like I owe you an explanation. I am not trying to justify myself. I already told you: I admit I was completely wrong. Not just factually, but morally. And practically, too.

But if you are willing to listen I would like to explain what happened, so you can understand why I was so stubborn prior to finding the the courage to repent.

Without excusing myself, of course, I see it as rooted in the human condition. Every single person on this earth cannot help but believe that he or she has privileged access to the truth. I was no exception.

Of course, there are always open questions and knowledge gaps. And much (even most) of what is known is known tacitly, intuitively, in a way that defies language. But that doesn’t mean it isn’t known. It really did look to me like I knew. I literally could not see how I didn’t know.

But I sure could see how other people didn’t know! That’s part of this semi-tacit comprehensive knowledge we all think we have. We all think we see plainly how those around us who do not or will not know the truth — people who are dumb, misguided, self-interested, complacent, corrupt or just too arrogant to listen — evade the truth by doing everything they can to avoid confronting reality squarely. They disregard real things as imaginary and reify imaginary things and treat them as real. They argue by their own self-serving, distorted or over-complicated logic, if they even bother with logic at all. They rest their whole argument on deeply questionable premises and spurious sources. They behave as if highly subjective and partial criteria are objective and universally binding.

We’ve all had to deal with this kind of nonsense in our lives. But I always thought I was on the right side of these conflicts. On the contrary (and just as you always said!) I was the wrong side. Until I shifted my perspective on it I was utterly unaware of what I was doing. I guess it was because I trusted my own eyes and ears and mind more than the testimony of people whose eyes and ears and minds perceived more clearly, and who knew to trust what truly deserves trust, maybe?

No excuses. I refused to listen.

Anyway, I hope hearing me say it out loud helps you feel better. You were not crazy. You were right. I hope you can accept my apology.

On good days

Every single day I have feelings I don’t like having, thoughts I don’t want to have and impulses to betray my own ideals.

On good days I show them parental respect. That is, I hear them out — while refusing to obey their dictates or to accept what they say at face value. I cool them down and offer them alternative ways to look at things.

On less good days I condemn them, pretend they don’t exist, and suppress them.

On bad days they’re me until I apprehend them and restore myself. Later, I can start over again, trying to be who I want to be.

Unmemorable and unforgettable

The goal of any elegant conceptualization is to render a problem retroactively obvious. 

The only remnant of nonobviousness that remains is the record of the struggle  to understand without the benefit of the now-obvious concept. Once this struggle terminates with the acquisition of a concept it is impossible to recover an immediate sense of the problem (its problematic essence) because the concept has become intrinsic to the consciousness that remembers the problem. 

When the solution is found, the problem is lost. 

But the loss is normally undetected, because concept insinutes itself into the recollection of the problem, imperceptibly rescuing the mind before it can need rescue. 

What makes this strange insinuation of concept imperceptible is this: concepts are tacit. We confuse the articulate thoughts we have under the guidance of concepts with the concepts themselves, when in fact the articulations are verbal concatenations (to use Adam Miller’s perfect term) that require the guidance of the tacit concept itself to function conceptually. (Michael Polanyi calls this the “tacit coefficient”). If you do not understand what I mean by this, stop now and note: what is missing at this exact moment is the tacit conceptual guidance required to understand the meaning of these words. Without this tacit guidance, the articulation is entirely useless, and will remain so until the proper tacit concept animates it. 

The concept does not need any articulation to function. Once a concept is conceived it lives and operates in the movements of the mind, priducing understandings, and can do this unaided by articulation indefinitely. 

Most of us are not used to thinking of thought in this way. If we cannot articulate a concept we use we are accustomed to attributing that concept to reality itself: it is just self-evidently out there in the world to see. But the concept is in us, and is us, shaping our perceptions, our actions, our thoughless reactions, our dreams — and our memories of the past, even the memories preceding the conception.

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A concept is unforgettable because it is immemorable. A concept is not remembered, because it is who does the remembering. Just as sight sees without being seen, concepts conceive without being conceived. 

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A resolved problem can no longer be experienced as problematic. Since the problematic character of a problem is its very essence, a problem is irrecoverable once resolved. 

Wall of passion

Obsession is not interest in extreme form.

Obsession is a relation of a mind and its (beseiging) object. Interest is inter-esse: between-being, starting with mind and moving toward being explicity understood as beyond one’s mind. In other words, obsession is strictly immanent and interest is transcendent. I think celebrities understand best the impersonality of a fan’s obsession: next year it will be some other object, with no remnant of last year’s fixation. Genuine interest leads a person to new understandings in pursuit of understanding, and this changes a person in profound and elusive ways. Obsession leaves an obsessive pristinely unaffected by the (non)encounter. Obsession is a hermetically sealed self-protective wall of passion.

The distinction between interest and obsession is analagous to that which separates religion from fundamentalism. It appears to be obsession with God, but it is in fact a mere obsession with one’s own manmade god-object, and its effect is one of isolation from what lives beyond one’s own mind and mind-objects. It is an immanent notion of transcendence, not an active relationship with what can and will defy it (often via transcendence’s #1 favorite agent, that clueless asshole next door).

Here again, the supposed “extreme” is not something gone to far, but rather a fiery counterfeit — a self-protective wall of passion. 

This is why I keep insisting that fundamentalists are not religous extremists at all but antireligious ideology worshipers, or to say it in their own language, idolators. (The idol is a theology, an ideational image of God confused with God.)

Instead of deciding whether or not to accept this view, instead just try it out: Next time you see fundamentalists (and it doesn’t matter what denomination of fundamentalism it is) freaking out about words, definitions, codes, symbols and ideas in their heads, and treating them as more real and important than real human beings living real lives — just try thinking of them as irreligious obsessives who haven’t the slightest clue of what transcendence is, nor, consequently, what religion is, fear transcendence like eternal death, and hate every spark of living evidence that transcendence is real, most of all those who see things differently. 

Pluralist rhapsody

I love this passage from Bruno Latour’s sole philosophical work, “Irreductions”, which is, like all the best philosophy, also poetry:

…We should not decide a-priori what the state of forces will be beforehand or what will count as a force. If the word “force” appears too mechanical or too bellicose, then we can talk of weakness. It is because we ignore what will resist and what will not resist that we have to touch and crumble, grope, caress, and bend, without knowing when what we touch will yield, strengthen, weaken, or uncoil like a spring. But since we all play with different fields of force and weakness, we do not know the state of force, and this ignorance may be the only thing we have in common.

One person, for instance, likes to play with wounds. He excels in following lacerations to the point where they resist and uses catgut under the microscope with all the skill at his command to sew the edges together. Another person likes the ordeal of battle. He never knows beforehand if the front will weaken or give way. He likes to reinforce it at a stroke by dispatching fresh troops. He likes to see his troops melt away before the guns and then see how they regroup in the shelter of a ditch to change their weakness into strength and turn the enemy column into a scattering rabble. This woman likes to study the feelings that she sees on the faces of the children whom she treats. She likes to use a word to soothe worries, a cuddle to settle fears that have gripped a mind. Sometimes the fear is so great that it overwhelms her and sets her pulse racing. She does not know whether she will get angry or hit the child. Then she says a few words that dispel the anguish and turn it into fits of laughter. This is how she gives sense to the words “resist” or “give way.” This is the material from which she learns the meaning of the word “reality.” Someone else might like to manipulate sentences: mounting words, assembling them, holding them together, watching them acquire meaning from their order or lose meaning because of a misplaced word. This is the material to which she attaches herself, and she likes nothing more than when the words start to knit themselves together so that it is no longer possible to add a word without resistance from all the others. Are words forces? Are they capable of fighting, revolting, betraying, playing, or killing? Yes indeed, like all materials, they may resist or give way. It is materials that divide us, not what we do with them. If you tell me what you feel when you wrestle with them, I will recognize you as an alter ego even if your interests are totally foreign to me.

One person, for example, likes white sauce in the way that the other loves sentences. He likes to watch the mixture of flour and butter changing as milk is carefully added to it. A satisfyingly smooth paste results, which flows in strips and can be poured onto grated cheese to make a sauce. He loves the excitement of judging whether the quantities are just right, whether the time of cooking is correct, whether the gas is properly adjusted. These forces are just as slippery, risky, and important as any others. The next person does not like cooking, which he finds uninteresting. More than anything else he loves to watch the resistance and the fate of cells in Agar gels. He likes the rapid movement when he sows invisible traces with a pipette in the Petri dishes. All his emotions are invested in the future of his colonies of cells. Will they grow? Will they perish? Everything depends on dishes 35 and 12, and his whole career is attached to the few mutants able to resist the dreadful ordeal to which they have been subjected. For him this is “matter,” this is where Jacob wrestles with the Angel. Everything else is unreal, since he sees others manipulate matter that he does not feel himself. Another researcher feels happy only when he can transform a perfect machine that seems immutable to everyone else into a disorderly association of forces with which he can play around. The wing of the aircraft is always in front of the aileron, but he renegotiates the obvious and moves the wing to the back. He spends years testing the solidity of the alliances that make his dreams impossible, dissociating allies from each other, one by one, in patience or anger. Another person enjoys only the gentle fear of trying to seduce a woman, the passionate instant between losing face, being slapped, finding himself trapped, or succeeding. He may waste weeks mapping the contours of a way to attain each woman. He prefers not to know what will happen, whether he will come unstuck, climb gently, fall back in good order, or reach the temple of his wishes.

So we do not value the same materials, but we like to do the same things with them — that is, to learn the meaning of strong and weak, real and unreal, associated or dissociated. We argue constantly with one another about the relative importance of these materials, their significance and their order of precedence, but we forget that they are the same size and that nothing is more complex, multiple, real, palpable, or interesting than anything else. This materialism will cause the pretty materialisms of the past to fade. With their layers of homogeneous matter and force, those past materialisms were so pure that they became almost immaterial.

No, we do not know what forces there are, nor their balance. We do not want to reduce anything to anything else.

I am thinking about this passage today in connection with one of my favorite passages from War & Peace:

Anna Pavlovna’s alarm was justified, for Pierre turned away from the aunt without waiting to hear her speech about Her Majesty’s health. Anna Pavlovna in dismay detained him with the words: “Do you know the Abbe Morio? He is a most interesting man.”

“Yes, I have heard of his scheme for perpetual peace, and it is very interesting but hardly feasible.”

“You think so?” rejoined Anna Pavlovna in order to say something and get away to attend to her duties as hostess. But Pierre now committed a reverse act of impoliteness. First he had left a lady before she had finished speaking to him, and now he continued to speak to another who wished to get away. With his head bent, and his big feet spread apart, he began explaining his reasons for thinking the abbe’s plan chimerical.

“We will talk of it later,” said Anna Pavlovna with a smile.

And having got rid of this young man who did not know how to behave, she resumed her duties as hostess and continued to listen and watch, ready to help at any point where the conversation might happen to flag. As the foreman of a spinning mill, when he has set the hands to work, goes round and notices here a spindle that has stopped or there one that creaks or makes more noise than it should, and hastens to check the machine or set it in proper motion, so Anna Pavlovna moved about her drawing room, approaching now a silent, now a too-noisy group, and by a word or slight rearrangement kept the conversational machine in steady, proper, and regular motion. But amid these cares her anxiety about Pierre was evident. She kept an anxious watch on him when he approached the group round Mortemart to listen to what was being said there, and again when he passed to another group whose center was the abbe.

Myriads kinds of intelligence exist, and each is the center of a different everything. Everyone is an everything. (For all we know, every thing might be an everything.)

And because I am in a sprawling mood today, I will conclude with one of my very favorite Nietzsche passages:

Consider how every individual is affected by an overall philosophical justification of his way of living and thinking — he experiences it as a sun that shines especially for him and bestows warmth, blessings, and fertility on him, it makes him independent of praise and blame, self-sufficient, rich, liberal with happiness and good will; incessantly it fashions evil into good, leads all energies to bloom and ripen, and does not permit the petty weeds of grief and chagrin to come up at all. In the end then one exclaims: Oh how I wish that many such new suns were yet to be created! Those who are evil or unhappy and the exceptional human being — all these should also have their philosophy, their good right, their sunshine! What is needful is not pity for them! — we must learn to abandon this arrogant fancy, however long humanity has hitherto spent learning and practicing it — what these people need is not confession, conjuring of souls, and forgiveness of sins! What is needful is a new justice! And a new watchword! And new philosophers! The moral earth, too, is round! The moral earth, too, has its antipodes! The antipodes, too, have the right to exist! There is yet another world to be discovered — and more than one! Embark, philosophers!

 

A/B

A childhood of training for multiple choice tests, being exhorted to make the right choices, choosing between predetermined programs and paths… It is producing a world on rails, with discrete decision points that carry us to the next switchyard.

We answer as asked, and fail to grasp the freedom between the questions.

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Design reduced to countable choices and A/B options is unable to be more than usability engineering.

Neither Czar nor Bolshevik

 
No liberal should feel compelled to choose between Czar and Bolshevik. 

A liberal sees Leftism and Rightism as accidental flavors of illiberalism. Tyranny of a few and tyranny of all; tyranny of priests, monarchs, markets and mobs all prevent an individual from realizing individual purpose.

It is difficult, but not impossible, to establish alliances of purpose, of why. It is far easier but morally vacuous to ally over matters of who, what or how. Liberalism is a why that uses economics, political identities, policies, insititutions to serve the purpose of maximizing liberty: the greatest degree of freedom for the greatest number of people. 

God-lust

A point comes in every new marriage where a person is confronted with an either-or: Who do I love more: the ideal spouse I thought I married? or the real person I married — a person who can surprise and change me?

In other words, do I want to stay stuck in that lustful possessive state youths mistake for love, or will I allow love to do its work on me and allow my marriage to be a genuine living sacrament?

The same is true for for religion.

Like marriage, religion is not your posession, but something greater than you, something in which you participate as a member. It will change you in shocking ways when you are ready to allow it. The change in you will change the world, your marriage, your religion, your beloved. And not only once.

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Fundamentalism is religious lust which has not yet discovered the sacrament of religious love.

Respect > passion

I don’t know what makes me put stuff like this on Facebook.

Passion is overrated. It is cheap and common. Any jackass can get worked up about what is obviously true and good and want to fight for what they know is right.

Respect is more difficult and admirable. To negotiate for what you believe in while recognizing that your opponent is doing the same, committing whole-heartedly to your position while reserving your deepest loyalty for the mysteries of diplomacy — that constant possibility of breakthrough insight that pierces horizons, transfigures questions, sublates either-ors, and creates new intellectual space ex nihilo — this demands a kind of faith entirely unknown to “religious” fanatics who always manage to be on the wrong side of the stories they misappropriate.

If you see religion as opposed to liberal democracy and science, you might want to consider rethinking your most basic schemas. Religion, liberalism and science do not tolerate each other: they require and entail one another. In fact, they are inseparable — more like facets or dimensions than discrete entities.

(And of course, I had to mention Leviathan and the Air-Pump and The Metaphysical Club.)

A newish political framework

(Updated November 25, 2015, and edited slightly on January 19, 2020.)

No word is more loaded and distorted than the word “liberal”.

No word is more crucial, especially right now. Deprived of language, the very concept of liberalism is slipping away. Liberalism is losing its place in polical discourse, precisely when it is most needed. Each ideology sees liberals as unwitting dupes of its enemy, and happily shoots through liberals to fire on its foes, and tallies fallen liberals into its kill count.

But liberalism differs more from illiberal ideology than strains of illiberalism differ from from one another. Far from being the midpoint, average or muddling of purer ideologies, liberalism represents the cleanest and most radical departure from all ideological extremes, and our best hope for transcending them.

For this reason the word “liberal” needs clarification and revitalization.

For the last several decades the word “liberal” has been casually associated with “left”. And among the right, liberal has also been connected with Political Correctness.

The PC-liberal association, especially, makes it impossible to discuss what liberalism really is, because what makes PC objectionable to those who reject it is not liberalism, but illiberalism: an aggressive prioritization of the interests of particular collectives over individual freedom of speech, with the goal of manually re-balancing the scales of justice to compensate for generations-old collective imbalance.

Of course, this sort of collective oppression is exactly what liberals accuse conservatives of attempting. Some conservatives cheerfully admit to this, because they believe their institutions are backed by some absolute super-human authority. But the libertarian faction of conservatism balks at this. Libertarians want to maximize all liberty — social and economic — and will not tolerate any authoritarian interference in the private sphere, even if the authority claims to be underwritten by God Himself. This commitment to liberty is what makes libertarians true liberals (and why they have been correctly called “classical liberals”).

In theory, left-leaning liberals are sympathetic to the libertarian goal of maximizing social and economic liberty — but they are deeply skeptical of the libertarian favored means of achieving it, deregulation. They suspect that those who favor deregulation (and reduction or elimination of the welfare state) are invested primarily in the interests of those Americans who benefit directly from deregulation and shrinking of the state, and that all talk of the Invisible Hand of the market and Trickle Down is justificatory myth.

I am not interested at this point in the merits of the left and right forms of liberalism. Instead I want to point out the important fact that liberals agree on the end — liberty — and disagree primarily on means of achieving it. My belief is that alliances founded on ends, where the means are contested, make far more sense than alliances founded on means used to pursue divergent ends.

When liberalism is secure, the disagreement between left or right liberal strategies can seem enormous — even the key difference between friend and an adversary. At times when liberalism itself is threatened (and it seems we are approaching that point), liberals of all kinds must close ranks and redraw battle-lines. To join ranks with lesser-of-evil illiberal forces allows liberalism to be divided and conquered.

For this purpose, I am proposing a framework to help liberals of all kinds understand our shared political ideals and to frame discussion of our disagreements.

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The strategy hinges on separating the idea of left versus right from liberal versus illiberal.

The left-right continuum is one of equality. The further left you go, the more importance you assign to actual, achieved equality. The further right you go, the more you believe that some people (for whatever reason) ought to have more power or wealth than others, and that this achievement of inequality is good. In the middle region (where I think most liberals stand) is belief in equality of potential, with the left-middle emphasizing mobility of status and the right-middle emphasizing stability of status.

The liberal-illiberal continuum is one of individual versus collective purpose. At the far end of liberalism is complete disregard for collective purposes. For a pure liberal, collectivities exist solely for the sake of individual purposes. At the far end of illiberalism is the belief that the collectivity is the only thing that gives an individual life purpose. Toward the middle is the belief that individual and collective purposes are at least potentially mutually reinforcing. Those who lean liberal will emphasize the value of individual experience of participation in collective purpose, while those who lean illiberal will emphasize the enduring greatness of institutions while acknowledging the importance of winning the loyalty and faith of those who contribute to its preservation and flourishing.

Having worked far too long in consulting, I’ve made a nice 2×2, so we can link up our understanding to the awesome power of the human mind’s hypertrophied visual intelligence.

ambiliberal-pluralism

Here’s the catch — there is a theory embedded in this diagram, and it is what distinguishes this model from similar frameworks.

In the middle of the diagram is a gray triangle, a region I call the “political gamut“. What falls inside the political gamut is a coherent and practical position. What falls outside of it is impracticable, or requires inconsistency in practice.

According to this model it is impossible to be extreme left or extreme right and also liberal. I think a great many hard-left liberals and hard-right libertarians look at each other and see the impracticability of the other’s position without seeing the impracticability of their own. But this model claims that liberalism is required to be centrist with regard to the left-right spectrum. Or, to put it differently, extreme liberalism requires extreme left-right centrism. I call this position “ambiliberalism“.

Have at it. I’m trying to be a good designer and user testing this conceptual model. Please respond here or on Facebook.

Empathy?

I wish we had a better word than “empathy” to denote intersubjective understanding.

Empathy overemphasizes the emotional dimension and underemphasizes the conceptual and logical dimension that rationalizes feelings, and equips us with the means to think critically about passions without denying their reality.

To have a passion is to obey it. Passions are, by their nature illiberal. This is why failure to distinguish empathy and sympathy is fatal to liberalism: in an attempt to “understand” the other one dives into illiberal passions and drowns in them.

It is not necessary to actually have an emotion to be able to respect it, speak to it and respond to it — and it is not helpful to do so. As the great Geertz said: “Understanding the form and pressure of, to use the dangerous word one more time, natives’ inner lives is more like grasping a proverb, catching an allusion, seeing a joke — or, as I have suggested, reading a poem — than it is like achieving communion.” This has become one of the most important sentences I’ve ever read.

Design of philosophy

I have arrived at the belief that philosophy is another word for the design of conceptual tools used for the purposes of enworldment.

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Have philosophers taken a human-centered approach to their design work?

Before answering, consider the fact that many philosophers are professors who spend as much time preparing lessons, teaching, and evaluating the success of their teaching. They also write papers and submit them to peer juried journals. If accepted, their papers are published, and the ideas may or may not be put to use by others and cited.

Now, the question a designer is trained to ask at this point is: Who is the user?

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An innovation principle presented by the altogether brilliant design thinker Diego Rodriguez: