Category Archives: Enworldment

Conceptions and concepts

I’m noticing that I am using the terms “concept” and “conception’ very differently from how Langer uses them.

In my way of thinking and talking about them, conception is a conceiving move — and what is conceived through the conception is a concept. When a student is presented with a new kind of math problem and does not “get it”, in my terminology what the child lacks is a particular conception that makes it possible to get the concept.

From my perspective, Langer looks at it inside-out. For her concepts are the essential structure of meaning (which I agree with), but then makes conceptions the messier particulars that form around the structure and flesh it out as a particular object. She first makes the distinction in a footnote: “I have called the terms of our thinking conceptions, not concepts. Concepts are abstract forms embodied in conceptions; their bare presentation may be approximated by so-called ‘abstract thought,’ but in ordinary mental life they no more figure as naked factors than skeletons are seen walking the street. Concepts, like decent living skeletons, are always embodied — sometimes rather too much.”

A few pages later, while discussing how abstracted or stylized images can be recognized as representing a real object, she elaborates.

That which all adequate conceptions of an object must have in common, is the concept of the object. The same concept is embodied in a multitude of conceptions. It is a form that appears in all versions of thought or imagery that can connote the object in question, a form clothed in different integuments of sensation for every different mind. Probably no two people see anything just alike. Their sense organs differ, their attention and imagery and feelings differ so that they cannot be supposed to have identical impressions. But if their respective conceptions of a thing (or event, or person, etc.) embody the same concept, they will understand each other.

A concept is all that a symbol really conveys. But just as quickly as the concept is symbolized to us, our own imagination dresses it up in a private, personal conception, which we can distinguish from the communicable public concept only by a process of abstraction.

I’m still pretty early in the book, and I havent read it in 10 years, and last time I read it I was less sensitized to this distinction, so I am not sure whether I will adopt her terms or stick to mine. But I do have two questions forming in my mind:

  1. Will she discuss acquisition of capacities for using new concepts and the experiences we have struggling to understand concepts we are not yet equipped to conceive? Or, failing to recognize the failure and simply misunderstanding? Or the experience of suddenly acquiring a new concept and having the uncanny experience of instantaneously re-understanding the world as a whole (which I connect with conversion and transfiguration)? These are crucial questions for me, and the word “conception” does a lot of work in my way of accounting for these experiences.

  2. Is the formal concept hidden within the messy flesh of objects a vestige of Platonic form? It seems that making concepts the outcome of a conceiving operation rather than a recognition of pre-existent underlying structure might be a cleaner break with Platonism (as well as correlationism), and make Langer’s thinking play nicer with Pragmatism.

A good use for leading questions

In the field of design research, leading questions are generally considered undesirable and are carefully avoided, especially in foundational research (where the design team is trying to develop a basic understanding of some domain of actors, their goals, behaviors, attitudes, contexts, etc.), and in generative research (where the team looks for opportunities to introduce improvements to the actors’ situations).

Researchers try instead to ask open-ended questions, which tend to have the form of a request — for a story, a description, an opinion a lesson, etc..

Leading questions, and even more neutrally-stated closed-ended questions, tend to direct the research participant toward responses anticipated by the researcher.

The greatest value of foundational and generative interviews, however, is often in the unanticipated responses — ones that never would have occurred to the researcher or to anyone else on the design team, had the research not been conducted.

These responses are surprising precisely because they are answers to surprising questions — questions that nobody knew to ask, but which the open-ended question coaxed into the open. These questions point to different conceptions our participants use to make sense of their worlds, conceptions that give things distinctly different patterns of significance and relevance, and which make the difference between designs that hit home and designs that seem off-the-mark.

When designers think with the conceptions used by their users — or even better, on revelatory improvements to their conceptions — the design concepts make immediate and profound sense to the users. Ideally, users experience it as: “They get me!”

But if closed-ended questions are asked (questions that imply a limited set of answers), or worse, if leading questions are asked (questions that point to a narrow range of desired answers) the participants will use their social competence to answer the question ask, according to its implied conceptions. The researchers get their answers — but those answers conceal something more valuable: the key to how the participant thinks, their own conceptions, which is the entrance to their worldview.

I am currently rereading Susanne Langer for the first time in 11 years, and I am realizing just how much I gained from reading her:

The “technique,” or treatment, of a problem begins with its first expression as a question. The way a question is asked limits and disposes the ways in which any answer to it — right or wrong — may be given. … Such implicit “ways” are not avowed by the average man, but simply followed. He is not conscious of assuming any basic principles. They are what a German would call his “Weltanschauung” [worldview], his attitude of mind, rather than specific articles of faith. They constitute his outlook; they are deeper than facts he may note or propositions he may moot… But, though they are not stated, they find expression in the forms of his questions. A question is really an ambiguous proposition; the answer is its determination. There can be only a certain number of alternatives that will complete its sense. In this way the intellectual treatment of any datum, any experience, any subject, is determined by the nature of our questions, and only carried out in the answers.

But what is really inspiring this line of thought is something subtler I am picking up in Langer’s words, a fascinating use of “leading questions’. The first example is example: “The concepts that preoccupied them had no application in those realms, and therefore did not give rise to new, interesting, leading questions about social or moral affairs.” The second example really drives it home:

The rise of technology is the best possible proof that the basic concepts of physical science, which have ruled our thinking for nearly two centuries, are essentially sound. They have begotten knowledge, practice, and systematic understanding; no wonder they have given us a very confident and definite Weltanschauung. They have delivered all physical nature into our hands. But strangely enough, the so-called “mental sciences” have gained very little from the great adventure. One attempt after another has failed to apply the concept of causality to logic and aesthetics, or even sociology and psychology. Causes and effects could be found, of course, and could be correlated, tabulated, and studied; but even in psychology, where the study of stimulus and reaction has been carried to elaborate lengths, no true science has resulted. No prospects of really great achievement have opened before us in the laboratory. If we follow the methods of natural science our psychology tends to run into physiology, histology, and genetics; we move further and further away from those problems which we ought to be approaching. That signifies that the generative idea which gave rise to physics and chemistry and all their progeny — technology, medicine, biology — does not contain any vivifying concept for the humanistic sciences. The physicist’s scheme, so faithfully emulated by generations of psychologists, epistemologists, and aestheticians, is probably blocking their progress, defeating possible insights by its prejudicial force. The scheme is not false — it is perfectly reasonable — but it is bootless for the study of mental phenomena. It does not engender leading questions and excite a constructive imagination, as it does in physical researches. Instead of a method, it inspires a militant methodology.

Leading questions are ones that contain a conception — a generative idea! The reason we ask open-ended questions in design research, and avoid our own closed-ended or leading questions, is to make it possible to uncover better leading questions — ones that are either familiarly relevant or inspiringly novel to our users!

The goal of design research is to upgrade our leading questions. These new leading questions are then posed as opportunity formulas (such as “how might we?” questions) or as design briefs that conceptualize a problem in a way that generates solutions compatible with how the research participants conceive their worlds. As John Dewey put it, “A problem well put is a problem half solved.”

I enjoy calling what I do “precision inspiration“. Precision inspiration replaces stale, lifeless, irrelevant questions with novel, living, relevant questions, which activate new and better conceptions capable of imagining and producing novel, relevant, exciting solutions.

Susanne Langer on questions and conceptions

Susanne Langer calls conceptions “generative ideas”:

The limits of thought are not so much set from outside, by the fullness or poverty of experiences that meet the mind, as from within, by the power of conception, the wealth of formulative notions with which the mind meets experiences. Most new discoveries are suddenly-seen things that were always there. A new idea is a light that illuminates presences which simply had no form for us before the light fell on them. We turn the light here, there, and everywhere, and the limits of thought recede before it. A new science, a new art, or a young and vigorous system of philosophy, is generated by such a basic innovation. Such ideas as identity of matter and change of form, or as value, validity, virtue, or as outer world and inner consciousness, are not theories; they are the terms in which theories are conceived; they give rise to specific questions, and are articulated only in the form of these questions. Therefore one may call them generative ideas in the history of thought.

We recognize conceptions (or concepts or generative ideas — Langer appears to use these terms interchangeably) less by the answers they give, than by the questions they know how to ask, and these are deeply and emotionally bound up with our sense of reality:

The “technique,” or treatment, of a problem begins with its first expression as a question. The way a question is asked limits and disposes the ways in which any answer to it — right or wrong — may be given. If we are asked: “Who made the world?” we may answer: “God made it,” “Chance made it,” “Love and hate made it,” or what you will. We may be right or we may be wrong. But if we reply: “Nobody made it,” we will be accused of trying to be cryptic, smart, or “unsympathetic.” For in this last instance, we have only seemingly given an answer; in reality we have rejected the question. The questioner feels called upon to repeat his problem. “Then how did the world become as it is?” If now we answer: “It has not ‘become’ at all,” he will be really disturbed. This “answer” clearly repudiates the very framework of his thinking, the orientation of his mind, the basic assumptions he has always entertained as common-sense notions about things in general. Everything has become what it is; everything has a cause; every change must be to some end; the world is a thing, and must have been made by some agency, out of some original stuff, for some reason. These are natural ways of thinking. Such implicit “ways” are not avowed by the average man, but simply followed. He is not conscious of assuming any basic principles. They are what a German would call his “Weltanschauung,” his attitude of mind, rather than specific articles of faith. They constitute his outlook; they are deeper than facts he may note or propositions he may moot.

But, though they are not stated, they find expression in the forms of his questions. A question is really an ambiguous proposition; the answer is its determination. There can be only a certain number of alternatives that will complete its sense. In this way the intellectual treatment of any datum, any experience, any subject, is determined by the nature of our questions, and only carried out in the answers.

In philosophy this disposition of problems is the most important thing that a school, a movement, or an age contributes. This is the “genius” of a great philosophy; in its light, systems arise and rule and die. Therefore a philosophy is characterized more by the formulation of its problems than by its solution of them. Its answers establish an edifice of facts; but its questions make the frame in which its picture of facts is plotted. They make more than the frame; they give the angle of perspective, the palette, the style in which the picture is drawn — everything except the subject. In our questions lie our principles of analysis, and our answers may express whatever those principles are able to yield. 

There is a passage in Whitehead’s Science and the Modern World, setting forth this predetermination of thought, which is at once its scaffolding and its limit. “When you are criticizing the philosophy of an epoch,” Professor Whitehead says, “do not chiefly direct your attention to those intellectual positions which its exponents feel it necessary explicitly to defend. There will be some fundamental assumptions which adherents of all the variant systems within the epoch unconsciously presuppose. Such assumptions appear so obvious that people do not know what they are assuming because no other way of putting things has ever occurred to them. With these assumptions a certain limited number of types of philosophic systems are possible, and this group of systems constitutes the philosophy of the epoch.”

Some years ago, Professor C. D. Burns published an excellent little article called “The Sense of the Horizon,” in which he made a somewhat wider application of the same principle; for here he pointed out that every civilization has its limits of knowledge — of perceptions, reactions, feelings, and ideas. To quote his own words, “The experience of any moment has its horizon. Today’s experience, which is not tomorrow’s, has in it some hints and implications which are tomorrow on the horizon of today. Each man’s experience may be added to by the experience of other men, who are living in his day or have lived before; and so a common world of experience, larger than that of his own observation, can be lived in by each man. But however wide it may be, that common world also has its horizon; and on that horizon new experience is always appearing….” . . .

The formulation of experience which is contained within the intellectual horizon of an age and a society is determined, I believe, not so much by events and desires, as by the basic concepts at people’s disposal for analyzing and describing their adventures to their own understanding. Of course, such concepts arise as they are needed, to deal with political or domestic experience; but the same experiences could be seen in many different lights, so the light in which they do appear depends on the genius of a people as well as on the demands of the external occasion. 

This material is highly relevant to my own project of designing conception-systems.

  1. Conceptions are generative ideas and should not be confused with the content they generate.
  2. Conceptions generate worldviews, and are fundamental to how we see the world and ourselves situated within the world.
  3. Refusal to participate in the conceptions of a worldview (“rejecting its questions”) is offensive to its members. Putting it in ethnomethodology language, it is a form of ethnomethodic breach, and creates the same kind of confusion, discomfort and alienation typical of such breaches.

Later in the book, Langer also discusses the phenomenon of perplexity — of lacking all conception to filter and organize chaos — and of the apprehension perplexity induces in a person.

[Man] can adapt himself somehow to anything his imagination can cope with; but he cannot deal with Chaos. Because his characteristic function and highest asset is conception, his greatest fright is to meet what he cannot construe — the “uncanny,” as it is popularly called. It need not be a new object; we do meet new things, and “understand” them promptly, if tentatively, by the nearest analogy, when our minds are functioning freely; but under mental stress even perfectly familiar things may become suddenly disorganized and give us the horrors. Therefore our most important assets are always the symbols of our general orientation in nature, on the earth, in society, and in what we are doing: the symbols of our Weltanschauung [world view] and Lebensanschauung [life view]. Consequently, in a primitive society, a daily ritual is incorporated in common activities, in eating, washing, fire-making, etc., as well as in pure ceremonial; because the need of reasserting the tribal morale and recognizing its cosmic conditions is constantly felt. In Christian Europe the Church brought men daily (in some orders even hourly) to their knees, to enact if not to contemplate their assent to the ultimate concepts.

This brings me to a theory I’ve been developing about conspiracy theories. By this, I don’t mean the theories about conspiracies normal people may form. I mean those theories that function as central symbols to a certain conspiracy-oriented worldview. Conspiracy theorists are notorious for their compulsive need to discuss their theories, cornering people with no knowledge or interest in the material, forcing them to endure lectures or engage in one-sided debates. Why the drive to foist unwanted conversations on others? I believe these “conversations” function as rituals, and barely as personal interactions.

Interactive turn and its metaphysics

Have I mentioned my belief that our worlds are constructed primarily of interactions? It was Bruno Latour who made this real to me about ten years ago, and this was my last really big philosophical breakthrough. I suppose I could call it my “interactive turn”.

Latour’s descriptions of the conduct of science, and of everything, in terms of networks of interacting human and nonhuman actors changed how I understood both subjectivity and objectivity, and finally broke down my ability to keep those two categories discrete.

We are constantly interacting with our environments in myriad ways — physically, socially, linguistically, reflectively — reactively, deliberately, creatively, imaginatively, prospectively, habitually, absently, selectively. What we make of what is going on, that is, how we conceive it, has everything to do with how we respond to it, and how it responds back challenges us to make sense of it.

We respond to “the same” reality as related to us by other trusted sources, as passed off to us rumors from sketchy sources, as experienced as a participant in a real-life situation, as conveyed to us by a member of our own community following methods of the community, as taught to us during decades of education, as reported to us by journalists on varying integrity and ideological agendas, and as recalled by our own memories formed from different stages of our lives — and our response assumes some common phenomenological intentional object, some metaphysical reality, some commonsensical state of affairs on the other side of our interactions. But this is constructed out of interactions with innumerable mediators — people, things, thoughts, words, intuitions — who are included within or ignored out of the situation as we conceive it.

We lose track of the specific interactions that have amounted to our most habitual conceptions — our syneses (our takings-together taken-together) — which shape our categories of things, our expected cause and effect sequences in time, of our social behaviors and how they will be embraced, tolerated or punished.

Science is one variety of these interactions, but one we tend to privilege and to habitually project behind the world as our most common metaphysics. But once I learned to see scientific activities, scientific reporting, scientific explaining and scientific believing as a social behavior useful for helping us interact with nonhuman actors with greater effectiveness, somehow the relieved by need to rely on the metaphysical image science projects. I can believe in the effectiveness of the interactions and remain loyal to the social order established by science to do its work without feeling obligated to use a scientifically explicable reality as the binding agent for all my other beliefs to keep them hanging together. I see many good reasons not to!

Anything can happen

A change in one of our comprehensive conceptions (a conception that holds together other conceptions) can change our overall all-at-once experience of the world.

Let’s be clear: this does not only change how we think about, talk about or respond to life: a comprehensive conception shift happens preconsciously and preverbally; it reshapes our perceptions; it reworks the gestalt sense of reality that invests everything with its own significance — what we sense, recognize, think about, interact with, dwell within.

We and our entire enworldment are transfigured. Every thing within everything has new significance and promise.

Scales, however, do not drop away. No pre-existent heaven is revealed. We are not made possessors of a hidden truth. Magic had absolutely nothing to do with it. No supernatural beings intervened or bestowed grace. Nothing happened that should offend an honest atheist.

But we do learn something miraculous from this experience, something that adds a new dimension to life: transfiguration is a permanent possibility. If this can happen, anything can happen.

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In my opinionated opinion, this, precisely is what the world has lost sight of.

We are trapped inside a constricted, bleak, angry but arrogant worldview that sees its only fascination and occupation in destruction of the world out there. Woody Allen’s paradoxical restaurant review applies to the whole world of todays unwitting nihilists: “The food is just awful, and the portions are too small.”

It occurs no none of them that perhaps they are not yet qualified to change the world for the better. Revolutionaries with a nihilist mindset will sometimes destroy the corrupt crust of convention expecting to find a Rousseauean Paradise beneath — but all they find  is long-denaturalized apes stripped of their second-natural humanizing artifice.

No, on the contrary: we have reconceptive work to do before we are qualified to change the world out there to make it more accommodating and human. But that work is good work, even before we roll up our sleeves to materially re-make the world.

Ass Festival

Here is a three-note chord of Nietzsche quotes, followed by some intensely Nietzschean reflections on Rorty.

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“Every philosophy is a foreground philosophy — this is a recluse’s verdict: “There is something arbitrary in the fact that the philosopher came to a stand here, took a retrospect, and looked around; that he here laid his spade aside and did not dig any deeper — there is also something suspicious in it.” Every philosophy also conceals a philosophy; every opinion is also a lurking-place, every word is also a mask.”

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“There is a point in every philosophy when the philosopher’s “conviction” steps onto the stage — or to use the language of an ancient Mystery: ‘The ass entered / beautiful and most brave.'”

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“It was ever in the desert that the truthful have dwelt, the free spirits, as masters of the desert; but in the cities dwell the well-fed, famous wise men — the beasts of burden. For, as asses, they always pull the people’s cart. Not that I am angry with them for that: but for me they remain such as serve and work in a harness, even when they shine in harnesses of gold. And often they have been good servants, worthy of praise.”

*

If, in pursuit of truth, you track it into the driest, harshest regions of the desert, you might emerge with a conviction that truth is best used for pulling little carts.

But does every car need to haul the same burdens over the same terrain from the same origin to the same destination for the same purpose?

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Rorty says: “We can, of course, stick with Kant and insist that Darwin, like Newton, is merely a story about phenomena, and that transcendental stories have precedence over empirical stories. But the hundred-odd years spent absorbing and improving on Darwin’s empirical story have, I suspect and hope, made us unable to take transcendental stories seriously. In the course of those years we have gradually substituted a making a better future — a utopian, democratic, society — for ourselves, for the attempt to see ourselves from outside of time and history. Pan-relationalism is one expression of that shift. The willingness to see philosophy as helping us to change ourselves rather than to know ourselves is another.”

My response to Rorty is that Pragmatism taken to its extreme pan-relationalist point suggests that we approach philosophy as a design discipline, concerned not only with what allows us to reconcile what seemed true and valuable in the past and what seems true and promising in the present, but with what situates us in reality and orients us toward it in a way that helps us live a life that we experience as good.

My question is this: If as pan-relationalists, we are truly, wholeheartedly, wholemindedly, wholebodiedly able to conceive of ourselves as transcendental beings — each of us entrusted with one of the myriad center-points of the infinite sphere whose center is everywhere and circumference is nowhere — where objectivity is viewed as a product of subjectivity, the brain produced by mind — and if by doing so we manage to maintain communication and communion with our fellow humans, interact with the world effectively to cope with it, predict it, shape it, but also find ourselves more able to love being alive, to love others, to love reality as a whole — what is to be gained by refusing this pleasure? Why kill God if God lives for us, and nothing — not even truth — can compel us to? And isn’t this what pan-relationalism gives us? Are we afraid, perhaps, to give up our last shred of compelled belief, and to enworld ourselves in a world that shows us our value?

Why can’t a pan-relationalist, seeing myriad possible ways to use tools and language to enworld oneself, not place pan-relationalism in the background, like a deep heaven populated by innumerable stars, and go into orbit around a sun of his own choosing? Why stay out in the vacuum of space, unless you actually like it out there? A cozy, habitable planet has as much right to call itself “space” as those colder, emptier and more common expanses that seem so strange and remote to children of Mother Earth.

So I will now trot my conviction onto stage, beautiful and most brave, and let it bray: “If your philosophy works, if it makes the world not only intelligible and practicable but also profoundly desirable, and you manage to adopt that philosophy with all your heart soul and strength, so that doubts do not trouble you, there is no philosophical reason to abandon it.”

Yea-Yuh and amen.

Enworldment design (again!)

Enworldment is my preferred term for lifeworld. I think it’s prettier and it has some desirable overtones: enworldment sounds like something that we intentionally shape for ourselves, where one can easily imagine an amoeba inhabiting a lifeworld.

Enworldments are held together by conceptions. Conceptions manifest in a variety of ways — only one of which is language.

Language is undoubtedly one of the most important manifestations of conceptions. Language provides our best access to conceptions, our readiest way to share them and also our best means to change them — to interrogate them, weaken them, break them, and to find novel conceptions, entertain alternative ones, to evaluate them and to adopt new conceptions in place of old ones.

Because language is so closely connected with conception it is easily to reduce conceptions to language or reduce change of conceptions to a change of language. To to conflate or confuse conceptions with verbalized concepts is to commit a logocentric category mistake.

Why should anyone care about avoiding this mistake? Changes in conception have consequences that extend beyond language. For instance, changes in conception can affect perception, not only in how a perception is interpreted (such as learning to see an optical illusion) but even how it is experienced aesthetically (such as when we acquire a taste, or when our tastes change in response to changes in our lives).

This should not be surprising if you understand perception as sensory conception (sensorily taking-together). A painter’s or musician’s style manifests conceptions in visual or auditory form, and a style resonates with us when we receive it via analogous conceptions, or they intrigue or disturb us when we intuit a conception that we are on the edge of learning.

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From here I want to develop the idea that these conceptions we use to enworld ourselves and make sense of, interact with and to value some things at the expense of other things is not something we only do to enable us to change our world — though it does do that. The enworldment itself transfigures the world even before we apply it to our actions, in ways that make some better than others for different people in different contexts.

Relationships with ideas

One of the features of postphenomenology most potentially useful to design practice is its taxonomy of relations between users, technologies and the world. The information presented here comes from Robert Rosenberger’s and Peter-Paul Verbeek’s “Field Guide to Postphenomenology”, from Postphenomenological Investigations.

  1. Embodied relationship. According to the Field Guide when a technology is embodied, “a user’s experience is reshaped through the device, with the device itself in some ways taken into the user’s bodily awareness.” Heidegger’s “ready-to-hand” mode of encounter is a concept very close to embodied relationship, where a tool becomes transparent in use, leaving the activity’s object as the primary or exclusive focus. When we use a hammer, the focus of the activity is on the nail. When we use a pen, the pen disappears in the writing. (Interestingly/annoyingly, the paradigmatic example of this relation offered in the Field Guide is eyeglasses, which to me seems a distinctly different relation than that of a tool. Something that intercepts and modifies a sensory signal seems radically different from an implement that can, with sufficient skill and habit, become a transparent extension of one’s body. I assume this apparent conflation of unlike cases is meant to call attention to a less obvious but deeper and important similarity. I can tell this problem is going to bother me.
  2. Hermeneutic relationship. These are “technologies which are used through an act of perceiving and interpreting the device’s readout.” Where with embodied relationships, the user focuses on some aspect of the world through the device, with hermeneutic relationships the user focuses on the device itself. The example given here is a wristwatch, where the user reads the time from the watch face.
  3. Alterity relationship. Here the technology is interacted with in a manner similar to how we interact with a person. “The idea is that some forms of interface are devised speci?cally to mimic the shape of person-to-person interaction, and that sometimes we encounter a device as itself a presence with which we must interrelate.” The example is a dialogue box in an interaction with a computer application.
  4. Background relationship. These are technologies that are not directly used like tools but which function to modify the user’s environment. Air conditioning is the example given. Utilities like electricity, water and internet are other examples (or at least, I think they are).

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I am thinking about these relationships today, not only because they present some basic questions designers should think about when they are getting ready to design something, but also because these questions are relevant to my design instrumentalist project. If we (re)understand ideas to be essentially things we use to make sense of the world and interact with it and live within it effectively, what relationships with users, ideas and the world are possible, and how do we determine which relationship is best for specific ideas used for specific purposes in specific use contexts?

I believe that most of us, if we don’t think about it carefully, assume our we are in a hermeneutic relationship with ideas, where we look directly at the ideas and get a “readout” of the author’s meaning. But the books I most love to read also offer an ideas engaged in an embodied relationship of sorts. When we use these ideas we conceive the world through them in a way that reshapes our experience. And somewhere along the way I adopted a habit of expecting that reshaped experience to be useful, usable and desirable.

Misrelations

More and more, I see the answer of innumerable confusions and conundrums as a matter of prepositional category mistakes.

What do I mean by this? According to Oxford English Dictionary, a category mistake is “the error of assigning to something a quality or action that can properly be assigned to things only of another category, for example, treating abstract concepts as though they had a physical location.” A prepositional category mistake is a category mistake pertaining to relationships between one that explicitly or (more often) implicitly gets a relationship among entities wrong in a way that misleads thinking. The pragmatic consequences following from the relational conception lead to confusion, error or ineffectiveness.

For instance, we might confuse something we ought to experience from — a subjectivity — for an object of experience. (My example here is philosophy. We think a philosophy is a body of truth assertions which are there for us to examine and judge, when in fact the truth assertions are primarily a means for entering and inhabiting the philosophy — from which truths are asserted, examined and judged.)

Or we confuse something that we understand toward (something we orient ourselves toward that is in principle beyond knowledge, or something we can asymptoticly approach in increasing understanding but never reach) with something suited for comprehension as a direct object. (My example here is reality itself vis-a-vis our understanding.)

Or something that mediates an experience of some object as itself an object, instead of an experiencing through. (Here I’m thinking about user interfaces. Novices look at the interface and ask “does it make sense to me?” Experienced designers want to know if the work being done makes sense when performed using the interface, which is why usability testing is organized around the performance of tasks.)

Or we misconstrue a relationship within which partners function as participants within an enclosing whole which includes but exceeds either, snd view it only as an exchange between two self-contained peers. (My primary example here is marriage. The former is what I call actual marriage, but because few modern couples know how to use a participation-in-transcendence conception most enact something closer to what I would call “peers engaged in intimacy exchange”.)

These kinds of things are easy to get wrong. Our thinking is naturally (or deeply, culturally second-naturally) oriented toward objects. Relationships among objects are far more elusive, and we are often distracted by the things themselves when the real confusion is in the manner of togetherness in the things together.

I realize the examples I am providing are sup-optimal. I’ve jumped to the difficult relationships that motivate my thinking, when what is needed are simple, concrete examples that can be built upon.

For this, I plan to rely on a taxonomy developed by Don Ihde and the postphenomenologists: four basic forms of technological mediation: embodiment relations, hermeneutic relations, alterity relations, and background relations. Both my philosophy and design practice are pressing me to finally commit these relationships to memory, so I will write up a succinct summary of these relationships in the next few days.

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I also realize “prepositional category mistake” is bad writing. I plan to call this kind of confusion misrelation. I’m over hideous philosophical language, and I plan to design more usable and desirable vocabulary for conveying my more useful, usable and desirable philosophy. The conceptions I take from phenomenology and other disciplines will all be sent to the gym and given makeovers.

And of course it will all be embodied in a well-designed, well-crafted book.

Useful, usable and desirable all the way down, sahib.

Mindmoves

Perhaps the reason few people love reading philosophy is that they have no idea how to read it correctly, and this is because people have no idea what philosophy is or what it is supposed to do. They are unaware of the role their own philosophy plays in their knowledge and its limits, or even that they have and use any philosophy at all, much less that they could change their philosophy and, along with it, their experience of reality.

What philosophical reading does is equip us with new ways to know, and these ways to know should be regarded as something like mental motions one learns to perform. As many philosophers have observed, philosophy is very much like dance — series of mental actions performed in a fluid motion, so it is experienced as a dynamic whole, not a series of discrete steps.

It would be even more accurate to compare philosophy with martial arts, because the motions of philosophy are responses to entities and events outside one’s own control and anticipation, and while the motions are experienced, interaction, not experience is primary.

How is a series of mental actions learned, and in what ways, and why on earth would anyone care about learning it? Let’s start with the process and end with the benefits.

It begins with puzzling out passages. A reader works through a passage, trying out different meanings of words in every combination until they snap into coherent sense as a whole. Normally, reading is a simple linear process where each word is taken in the most usual sense and added to a steadily growing accumulation of factual completeness. People in the habit of reading and listening only within the limits of the popular philosophy expect all communication to work this way.

But philosophical reading requires polysemic vigilance — constant awareness of multiple possible meanings of words, and that a shift of meaning in one word (or larger unit of meaning) can recrystallize the meaning of the whole — that the snapping often occurs later in the passage than most readers expect. The meaning of a passage might not resolve until the very end, and even that resolution might need to be undone in service of understanding the whole to which that passage belongs. This is the interpretive element of philosophical reading — hermeneutics — where a reader tries to understand the intended meaning of the passage by selecting the optimal meaning of each word and phrase that reconciles parts (words) within a whole (the intended meaning. (And, yes, of course there is an intended meaning, even if that intended meaning is infinitely elusive. “Death of the author” is really the death of all philosophies except the one imposed by the willful reader.)

Once the meaning is figured out, in each of the parts, and as a whole, the meaning can be experienced as a dynamic whole. This is where dance and martial arts analogies are helpful. The working out of meanings of words can be compared to learning the proper form of each move, and unlearning the old habitual one. Knowing how each proper form fits in a sequence gives a comprehension of an objective whole — a system — viewed from without. The whole is not subjectively understood, however, until the forms flow into one another as a single fluid motion. It starts slowly and haltingly, then speeds up and smooths out, and eventually becomes a single unit of meaning, experienced spontaneously, from within, subjectively. Generally, when I read a passage, I rehearse it a few times, then finally perform it for myself smoothly to experience its spontaneous meaning in motion.

This is one good reason for binge reading authors. Once a reader locks into an author’s vocabulary, speech rhythms, and characteristic mindmoves it becomes easier and easier to read them linearly — to sightread them, to use a musical metaphor. There is less puzzling out, and more fluid, spontaneous following.

But something else happens in this process — and it is here that the real value of philosophical reading is discovered: once mindmoves are learned they can be detached from the original material and used for on other material or for other purposes. They can even be detached from the original vocabulary — and even from language altogether. The deepest philosophical shifts alter perception and taste.

And once a mindmove is detached and used again and again for myriad purposes, and made habitual it becomes invisible. In fact it joins one’s soul, and allows the soul’s myriad members to move in a coordinated way in response to reality. The better designed the philosophy is, the more quickly and completely invisible it becomes, disappearing in acts of understanding, response and valuing.

*

This morning I was talking to Susan about strategies of changing one’s beliefs.

The usual strategy is to decide to stop believing painful beliefs and to replace them with more affirmative ones.

I argue this is a bad strategy. Setting aside the crucial problem of honesty toward oneself and the consequences of willful self-delusion, this exhibits deep misunderstanding of how beliefs form. Such an approach treats only the objects of knowledge (the content), not the subject of knowledge, which is the philosophy in the background dancing out the beliefs.

Change the mindmoves that constitute the subject, and the objectivity changes on its own, along with its objects — naturally, honestly, inwardly and expansively, far beyond the bounds of the troublesome thoughts.

This is the deepest understanding of subjectivity. Subjectivity is the sum of mindmoves that produce some kind of objectivity. This is why we call an academic discipline a subject, but also a person a subject: both are repertoires of mindmoves that generate objective truth and the way we experience it and respond to it.

How not to destroy an idea factory

No philosophy is infinitely durable and impervious to criticism.

We tend to dismiss or minimize critiques and arguments against our philosophies for as long as they remain useful to us overall, not only for providing clear and coherent understandings, but also for helping us respond practically and for feeling the value of life on the whole.

But most critiques and attacks on philosophies miss their mark, anyway, aiming only at the outputs of the philosophy — its truth claims, theories and arguments — not at the conceptions that produce them, which is a far more elusive target.

This kind of attack is like trying to destroy a car factory by blowing up all the cars as they come off the assembly line. But even bombing the factory itself is unlikely to be effective in the long-term, because factories are easily repaired or rebuilt. A far better mode of attack would be to investigate the factory’s production efficiency, manufacturing defects, etc. and show the inadequacy of its production. Or better, call into question the design of the cars, or question the value of manufacturing cars at all, making its purpose obsolete. Or question factory mass production, and undermine its conditions of production. Only radical measures will shut the factory down permanently, and prevent anyone from rebuilding it, because the need for the factory has been destroyed.

The goal is to motivate abandonment of what currently produces facts, arguments, responses, methods, desires, values, etc. and to persuade people to produce them in some other way. This is a tall order, because it is so much easier to repair, rebuild or even to rebuild a new system with a new blueprint.

Many, many people who have had their religious faiths demolished have built new secular belief factories on the site of their destroyed Christian faith factories, using the same blueprint as before, because this is how such things are built. Now the new factory cranks out new de-divinized models of the old faith — doctrines, moral rules, taboos, sins, confessions, devils, apocalypses, inquisitions, punishments, indulgences and so on — that function the same way as last year’s model, but which now run on new fuels, along slightly altered tracks. But to the constrained mind, the difference is total — the difference between a Prius and a Ford F-150!

*

A few thoughts on demolition and reconstruction of philosophies:

  1. Any philosophy can be destroyed, if the need and desire to destroy it exists.
  2. The best reason to destroy a philosophy is dissatisfaction with its product; a philosophy that produces confusion, error and despair can be dismantled, and ought to be.
  3. The very worst philosophies will blame a confusing, paralyzing, hostile, doomed and worthless world for its own shoddy output, namely, that experience of the world.
  4. The fact that a philosophy can be destroyed is no argument against it; sufficient durability is sufficient.
  5. A destroyed philosophy is likely to be replaced with another exactly like it, built on its same pattern, unless great effort is put into rebuilding it on new principles and new values.
  6. A destroyed philosophy leaves one without a philosophy to serve its needs, which is intensely difficult and excruciatingly painful. One of the principle outputs of a philosophy is sanity, not to mention truth, motivation, competence and security. This is the primary reason so few truly new philosophies appear. It takes too much time to make something genuinely new, and that time is truly harrowing and dreadful.
  7. New philosophies are made with groping, intuitive experimentation and the products of old philosophies, most of which go entirely undetected.
  8. Gradual modifications of old philosophies are much easier, but even the tiniest modifications feel shockingly new, alien and portentous.

Conceiving a better world

A philosophy is the total repertoire of moves a mind knows how to make in its efforts to make theoretical, practical and moral sense of the world, to enworld itself.

A well-designed philosophy choreographs these moves into some kind of cohesive and enduring whole that renders life itself intelligible, manageable and valuable. In other words we have a sense of what is true, possible and good for us in the world.

To do philosophy is essentially attempting to acquire new moves, usually by way of tackling a perplexity that feels relevant or urgent but which resists thought. We move guided only by intuition in a region of inconceivability (“here I do not know how to move around”) in order to conceive a new way to navigate it.

The moves themselves are not directly perceived or grasped, because these moves are, themselves, perceiving and grasping. To try to understand them is like trying to see sight or hear hearing. We know what they are by what they do.

Imagine if we humans could acquire new organs of perception that allowed us to experience new, previously undetected phenomena in the world around us.

The miracle of philosophy is that we can, and routinely do, acquire new faculties of conception that allow us to experience new, previously undetected truths, possibilities and value in reality.

And these faculties engage intuitions in ourselves that we frequently dismiss, deemphasize, marginalize, suppress or even oppress. We have no idea what to do with them, so we neglect them, ignore them, push them out, relegate them to insignificant noise.

In a very importance sense, when we learn what to make of our world, we simultaneously learn what to make of ourselves. When make new sense of the world, we make new sense of ourselves, too. The reverse is true as well: when we make something new of ourselves by welcoming marginalized, suppressed intuitions and integrating them into our philosophies, new possibilities of the world open up for us: new things we can understand, new things we can do and make and say, and new things that can matter to us because they are good, beautiful or momentous.

Likewise, if our world feels bad to us, if it is chaotic, irrational, unmanageable, doomed, evil, oppressive or worthless philosophy gives us a completely new response. The unphilosophical mind takes (with its limited repertoire of conceptions) its ugly perception and interpretation of the world as a direct perception of an ugly reality, and selects from the handful of possible responses its limited repertoire of conceptions can imagine, and these responses are saturated with valuations tinged and constricted by its limited repertoire of values.

The philosophical mind, knowing the degree to which our experience of reality is conditioned by philosophy, knows that philosophical inquiry can call any belief into doubt if it examines it with sufficient intensity. Skepticism is a universal philosophy solvent, that can be used to break down any understanding and dissolve it into perplexity. Perplexity clears ground for new philosophy.

Between the destructive power of skeptical critique and the constructive power of philosophizing, we have much more space for changing our shared world than most of us realize.

Following a reconception

Conceptions are holistic. They exist in potential as wholes. But conceptions manifest serially.

Conceptions are acquired by following a series of mental movements, and the very moving is the knowing. Conceptions are demonstrated by the one conveying them, and imitated by the one receiving them.

*

Follow what I’m saying and see if you pick up what I mean.

First, step by step, recited, slowly.

Then, step by step, remembered, faster.

Then step by step verbally guided, but fluidly.

Then performed fluidly, silently, intuitively.

Then performed as habit, done effortlessly.

Then done automatically, second-naturally.

Finally, forgotten into reality itself, a part of oneself and one’s world: enworldment.

*

Movements of conception can be embodied in dances, languages, arguments, stories, verses, visual sequences, melodies, rituals, customs, practices, collages.

Anything that can be followed, then reproduced, has within it a conception that makes it knowable.

*

Philosophy has been compared to dance.

Philosophies are designed, but not like machines made of parts.

Philosophies are designed like choreographies for different genres of improvised music.

*

Every reconception is a conception.

*

Repetition of conceptions

Quoted in Gabriele Tarde’s Laws of Repetition: “Scientific knowledge need not necessarily take its starting-point from the most minute hypothetical and unknown things. It begins wherever matter forms units of a like order which can be compared with and measured by one another, and wherever such units combine as units of a higher order and thus serve in themselves as a standard of comparison for the latter” (Von Naegeli. Address at the congress of German naturalists in 1877).

This is incredibly helpful for my own thinking. When we take some understanding that helped us make sense of X, and use it to make sense of Y, what exactly is repeated that makes it the same understanding or idea or conception?

To get very specific and concrete, when I first began to understand Nietzsche the conceptions I learned, which I found nearly impossible to articulate explicitly, helped me re-understand a great number of previously unrelated questions, confusions and mysteries that (at least prior to the understanding) seemed unrelated to the material Nietzsche was presenting. Reconceptions burst forth from nowhere and rippled through my memories, changing them. I knew it even prior to recollection. I could feel the change in my soul with an intuitive immediacy that defied language, but which could be used almost effortlessly. The changes even altered my perceptions of music, poetry and the world.

To me, it seemed like I’d just read something exciting that inspired new ideas. I would be forced to put the book down and think, talk or write. But sometimes these inspirations were related to problems Nietzsche had sketched out earlier in the book but left suspended, painfully unresolved. Often, the next day, when my inspiration subsided enough to permit further reading, I would read one of my own thoughts, printed out on the page. Nietzsche had implanted a thought in my head.

One other peculiar effect of these reconceptions was learning how many of my explosive new thoughts were rediscoveries of commonplace insights that I thought I understood well enough, but rejected as truisms, cliches or platitudes or nonsense. Think again. Things I’d heard recited myriad times suddenly had intense meaning, and I was the first to discover what was hidden in plain sight. It took dozens of humiliations to realize I was not the first to unlock the deeper significance of these words. In fact, I was the last. This insight was new only to me. But they could be known only through this strange kind of explosive, renewing reconception.

So, again: What was conveyed in this learning that resulted in new understanding? What was rippling through my psyche? What was I using to make new sense of memories and new experiences?

For now, let’s call these mysterious, indirectly known entities conceptions.

Why were these conceptions so easy to use, but so hard to talk about, much less encapsulate with explicit language?

How do we discover or invent — or instaurate — new conceptions? (Or, more often, rediscover, reinvent, reinstaurate conceptions that are new to us?)

What if all our understandings are just the workings of conceptions? And what if our overall understanding of everything in total is just interrelated conceptions working in concert, perhaps related and coordinated by yet other conceptions?

If we change our conceptions, what impact can this have on our most basic understandings of personhood and of the very nature of truth and reality?

When can we change our conceptions? When should we change them? When should we preserve or protect them?

And, finally, how do we decide together as a society which conceptions we ought to adopt and use in our lives together? Consider the complicating factor that it is up to our existing conceptions to make decisions about what conceptions should be changed to preserved…

Reconceiving conceptions, part 1

A note on word choice: I am experimenting with using the word “conception” in place of “concept”. A conception is a conceiving move that produces a concept. A concept can be one of any number of artifacts, all of which can be viewed as alike in that they are produced and reproduced (comprehended) by the same conception.

*

If you think about it — and few of us do — thinking is an extremely mysterious activity.

Thinking is never more mysterious than at the edges of intelligibility, where, in order to think with any coherence, clarity or conviction, a thinker must first find new ways to make clear unified sense of material that is fragmentary, murky and perplexing. These new ways of making coherent sense are conceptions.

When one lacks conceptions needed for thinking, conceptions stand starkly absent. It is similar to how we suddenly become hyper-aware of our reliance on a humble body part, like a little toe, once it is injured or stops functioning, or how much we use a utility when service is interrupted, and we keep mindlessly flipping on light-switches even though the electricity is out.

It is when conceptions and thinking breaks down that we think about the activity thinking and experience how mysterious it is.

For normal people, the experience of grappling with inconceivability is relatively rare. Most things make sense most of the time — or at least most relevant things make sense. Of course, many things remain incomprehensible, inexplicable, irrational, confusing, frustrating, chaotic, crazy or mysterious — but these things tend to be pushed out to the margins. They are labeled “irrelevant” and ignored. Or they are labeled as “evil” or “delusional” and condemned or despised. Or they may be labeled “mysteries” and placed beyond human comprehension, for wonder, contemplation or worship. Generally, nothing short of catastrophe or crisis is sufficient to motivate a person to reconceive and understand something that defies comprehension.

Normally, normal people rely almost exclusively on ready-made conceptions to produce whatever thoughts they think, and to form whatever beliefs they hold. Infinitesimally few beliefs are produced by thinking. Nearly all beliefs are conceived automatically, in perception. Most conception occurs prior to thought, habitually and invisibly, in the continuous act of perception, where conceptions intercept and conceptually format sensations prior to any conscious thinking. When perceptions cohere autonomously in a form that lends itself to effortless intelligibility — self-evident truth — truth and reality are indistinguishable. This state of mind is called “naive realism.”

Is naive realism bad? Many will insist “yes” but this judgment is itself the product of conception — perhaps, ironically, a habitual and unconsidered conception of precisely the kind it disparages.

Naive realism can also be conceived as an ideal. This is what I intend to argue, and I intend to argue it from a highly abnormal angle: that of a design strategist.

*

I mentioned that normal people normally do not think about thinking nor the conceptions they have at their disposal for perceiving and conceiving truth, and I referred to design strategists as abnormal in this respect.

Design strategists are forced to think about thinking, conceptions, perceptions all the time. A total breakdown of thought and attempts to resolve the breakdown and resume thought is just part of the work.

This is because design strategists are crisis agents. We are primarily hired to resolve crises, or to create crises in order to help organizations innovate, differentiate or disrupt their industries and throw their competitors into crisis, all for the sake of gaining competitive advantage.

Design strategists are professional crisis mongers. The most important component of such crisis mongering is design research, and the ideal outcome of design research is what I call “precision inspiration”.

Explaining strategic design research and precision inspiration provides context for understanding why strategic design demands thinking about thinking.

*

The best way to explain design research is pragmatically, presenting it in terms of what it does. And since design research was formed in the crucible of business, let’s discuss what it does in terms of benefits, using the preferred genre of the business world, the sales pitch.

What are the benefits of design research?

First, and most obviously, design research informs decisions. It helps organizations identify opportunities for improvement. It helps them understand precisely what can and should be improved, why that improvement will matter to people and how the improvement ought to be made so that efforts to improve things have their intended effect. And these improvements are not only for customers, but for all people involved in the organization — customers, employees, partners, leaders, investors and any other kind of stakeholder. Design research helps organizations “design the right thing, and to design the thing right”. Research improves the product of an organization.

Second, design research looks at opportunities through the lens of an organization’s capabilities, and especially those capabilities unique to the organization and therefore potentially differentiating. The improvements found are improvements only this organization is able to provide. Research differentiates the product of an organization. The product is not just better — it is uniquely better, and this organization is the only one able to provide it.

These first two benefits supply the “precision” part of precision inspiration. They focus effort on a sharply-defined problematic region, where potential value is most concentrated.

Third, design research provides persuasive evidence that helps leaders align organizations around particular projects. If everyone in an organization is persuaded that a project is worthwhile, energy otherwise wasted arguing for following divergent paths — or even taking those paths and working at cross-purposes — is applied forcefully in a single direction. Morale-sapping doubts are answered, freeing participants to invest energy into the project, optimistic that their efforts will bear fruit. Design research helps organizations align and improves efficiency and effectiveness of production.

Fourth, design research also drastically improves team dynamics and helps them collaborate more effectively and enjoyably. By introducing the scientific method into design processes, it brings enlightenment values to the notoriously authoritarian milieu of the workplace. Instead of uninformed speculations and untested intuitions (the products of private imaginations, prejudices, preconceptions and biases) competing to prove that it possesses esoteric insights into the souls of The User or The Customer and therefore has the answer on what solution to build, everyone is free (or freer) to propose questions to ask and hypotheses to test with real people, in order to assess the degree of validity in everyones’ ideas and hunches. The stakes are lower and cheaper, so democratic participation is more affordable. And the output of the research typically partially validates multiple views in ways requiring new combinations. So ingenuity is contributed from more sources and woven together ingeniously by yet others, and ultimately the idea can only be said to originate in the entire team working together on a shared problem. Research improves the experience of production, which lays the political groundwork for the climax of this pitch, the inspiration part.

The inspiration of design research comes from how it can helps us reconceive what we are doing, how we are doing it and why it matters. This is important, because our repertoire of conceptions enable and constrain what we think, believe, imagine, invent. They also shape our perceptions and help us ask clear questions. The limits of our conceptions are the limits of our minds, and the limits our capacity to take intelligent action. In the most productive research, new conceptions are learned directly from participants in the research, in the process of understanding their worldviews. Yet more conceptions must be found/made (or instaurated) to make sense of the full range of conceptions learned and to link them to the conceptual tools of the various disciplines collaborating on a solution. This can rarely be done with the available stock of existing conceptions, so in effect each team is forced to create a new conception-system — a small, local philosophy tailored to the project — that makes the problem intelligible and soluble.

This is an arduous, perplexing and anxious process. Not all people have the intellectual flexibility, faith and fortitude to do it. But when it is done successfully, new conceptions cause novel possibilities pop into existence, ex nihilo — possibilities were literally inconceivable before. This sudden influx of possibilities and outpouring of novel ideas — even new goals, purposes, values — resulting from the acquisition of new conceptions is, in fact, precisely what inspiration is.

The novel ideas produced by research are far less obvious and far more relevant (because they were acquired through precise understanding of specific people and and specific organizations) than ideas produced by the general truisms of industry conventional wisdom. Because industry conventional wisdom processes the same old facts the same old way, produces nothing but the same old same old, same-old: safe, stale, predictable, undifferentiated ideas.

This new, previously inconceivable way of conceiving precisely what this organization can do for precisely these people the organization exists to serve, conceived in a way that makes this problem thinkable in a shared way for all people involved in the effort and aligns them in solving it is precision inspiration.

Deep, rigorous, courageous research is the most effective and reliable way to induce such precision inspiration.

Doing research in this way, day in, day out, year in, year out changes one’s conceptions of conceptions and forces us to rethink how thinking works. A life of producing myriad small, specialized philosophies for specific problems eventually produces a comprehensive general philosophy that expands far beyond the limits of business, or any compartmented life activity and changes one’s view of everything.

In other words, it becomes a fundamental philosophy: a philosophy of design of philosophy.

*

To be continued… Design should be invisible, and so should be our conceptions!

Reconceiving concept

Concept. Con- + -cept. Together-take.

A concept takes together a multiplicity as a unit.

Concepts do not have form; concepts give form.

It is not possible to give an example of a concept. Concepts can only be demonstrated.

Most of what we say about concepts, and the way we use the term “concept” is pure category mistake, ontological confusion. We misunderstand the kind of thing a concept is, and the practical consequences proceeding from this misunderstanding generates profuse unintelligibility.

How do we acquire a concept? We follow what it does. We follow an argument, an analogy, a story, a pattern, a system, until we pick it up, and reproduce it in ourselves. We follow along, and then we get it. We are initiated into the concept and start using it.

Really well-conceived concepts become habits, and are no longer guided by language or by intention. They guide language and participate in our intentions. They become imperceptible extensions of our personal being, reflected in our experience of reality.

Concepts are intellectual concavities, and this is one reason why we so often resort to spatial metaphors when speaking of concepts. We enter concepts, inhabit them, and look out from them, perceive from them, understand from them, experience from them, respond from them. Concepts are not convex objects that we can grasp. Concepts are that by which we grasp.

Concepts comprehend. Concepts are not comprehended, though truths are comprehended when a concept is received or conceived.

Do we conceive an idea? I would prefer a more finely-articulated account, that includes invisible, silent, but crucially important moral deeds: We face an incomprehensible situation. We try to comprehend it, despite the fact that we have no plan, principles or precedents to help us comprehend it. We enter the void of inconceivability; we undergo perplexity. “We do not know how to move around” in perplexity. We cannot even state the problem we are trying to solve or the question we need to ask, much less answer it. So we grope. We follow faint hunches. We try, fail, try, fail. We follow our noses and our guts. We cannot say what or who guides us, but we are guided, very subtly. If we keep our heads — if we refuse to turn around and flee back to old, familiar, inadequate concepts — if we stay alert to inaudibly quiet voices speaking in native languages of our most private personhood, we somehow conceive a way to think the inconceivable, and a concept is born. The concept then comprehends the situation and generates an idea. But our coarse, public words leap to “I had an idea.”

Concepts are conceived, not comprehended. But often when we acquire a concept we re-conceive it and become able to comprehend that by which the concept was demonstrated, we bolt right on past the demonstration and enjoy having an effusion of ideas of our own, that, suddenly, miraculously, erupt — having been made possible through this new concept.

When we are taught a concept, often we only credit the teacher teaching us the content of the demonstration. We credit ourselves for the outpouring of new ideas, inspired by this little nugget of truth. We are inspired, become creative, and revel in our new powers of insights and invention.

The modest nugget of truth that conveys a concept through demonstration, initiates a learner into new possibilities of thought inconceivable prior to the insight, and inspires myriad acts of creativity — could this be the philosopher’s stone?

Until we acquire a concept, all ideas comprehended by the concept are incomprehensible, or even more often they are misunderstood — that is, they are grasped using concepts that comprehend its content in a different and conflicting way. Even meaningful artifacts, whose meaning is known, felt or otherwise accessed by way of an alien concept, are opaque until the concept is acquired.

Well-conceived concepts form systems of cooperating concepts. They function together, harmonize together, corroborate and reinforce one another, combine to make coherent sense of things. Such concept systems make “things in the broadest possible sense of the term hang together in the broadest possible sense of the term.” Concept systems, which use concepts to select and connect other concepts, are philosophies.

As with simpler concepts, philosophies cannot be given directly. They are always demonstrated. When a philosophy is demonstrated, it is necessarily demonstrated using content, but what animates the demonstration — the movements of concept — is the real substance of the philosophy. When the concepts are received the content of the philosophy is comprehended, and, more often than not, confused for the philosophy.

I learned to conceive concepts this way from Nietzsche. I would read his arguments and aphorisms, puzzle over them, turn them this way and that, entertain them, fight them, connect them in various ways, and generally struggle to make coherent sense of what he was saying. He would reduce me to despair, which would cling to my entire lived experience for days and weeks. The unresolved perplexities would pile up and intensify. Then he would resolve one of the perplexities with a tiny crystalline insight. This little seed of a clue would instantly resolve the problem perfectly, then explode beyond the problem, resolving myriad known and unknown perplexities, so rapidly and comprehensively it was nearly impossible to keep track of the knowledge that suddenly was just existent, appearing ex nihilo. Even well-understood knowledge would be blasted apart, evaporated and reconstituted in new significance. And the change went beyond knowledge, too, into capacities for understanding. Truths that had been incomprehensible just seconds before were now perfectly obvious.. I found myself inventing completely new ideas, brilliant ideas, inspired by earlier aphorisms or images. …But then I would read on, and there it would be, typed out, verbatim: one of my original thoughts. Nietzsche was somehow inducing these original thoughts, then proving that it was intentional, in some inconceivable way.

Two problems arose from this experience. The first was the hardest. I found my reconstituted philosophy disturbingly resistant to language. I was unable to convey what I knew, and even the things I knew in this new way were misunderstood entirely by the people around me. And worse, when I would try to convey what I understood, it inflicted terrible anxiety,. People wanted to not know what I so badly needed to say, and it was excruciating. I was intellectually imprisoned. I called it “solitary confinement in plain sight” The loneliness was crushing. But the second problem became the kernel of a more mature philosophy that wanted to understand and articulate how Nietzsche was able to write this way, and what it meant about the human condition and reality itself.

Eventually, after many reconceptions, a few very deep transformative ones, and many smaller localized ones, I began to think of concepts and philosophies as inexhaustible levers for changing our fundamental experience of life, and for opening new possibilities for materially changing the world in ways that might be wiser than if we immediately leap to fixing what seems obviously broken in obvious ways. And then I realized: this is what we always do when we design.

There is a crucially important step that occurs in human centered design after user research and before detailed design where we attempt to make sense of what we learn and put it into a form conducive to shaping and motivating design work. Traditionally, it has been called concept, but the word “concept” normally denotes an artifact, an object, a prototype, a model. The process of getting to that concept is often hellish, and often in proportion to the depth of the research. Teams are gripped in anxiety. I realized design concepts have exactly the characteristics I listed above. The “concept” demonstrates a concept so team members can pick it up and use it to guide their design work.

To be continued…

“Precision inspiration”

When people ask me what design research is, my favorite answer is “precision inspiration”.

I know this might seem slightly business romantic, but my meaning is exact, clear, concrete — even a bit technical.

*

I’ll start by explaining what research is pragmatically, in terms of what it does. And because I’m a business guy, I’ll explain what it does in terms of its benefits. In other words, I’ll start with a sales pitch.

First, design research helps inform decisions. It helps teams identify opportunities for improvements. It helps us understand what should be improved, why that improvement will matter to people and how the improvement ought to be made so that the work has its intended effect. Design research helps organizations “design the right thing, and to design the thing right.” Research improves the product.

Second, design research also provides persuasive evidence that helps leaders align organizations around particular projects. If everyone in an organization is persuaded that a project is worthwhile, energy otherwise wasted arguing for following divergent paths — or even taking those paths and working at cross-purposes — is applied forcefully in a single direction. And morale-sapping doubts about the project can be quelled, so participants can invest real energy into the project, in the expectation that their efforts will produce a positive outcome. Design research done well is organizational alignment magic. Research improves the efficiency of production.

Design research also drastically improves team dynamics and helps them collaborate more effectively and enjoyably. By introducing the scientific method into design processes, it brings enlightenment values to the notoriously authoritarian milieu of the workplace. Instead of uninformed speculations and untested intuitions (the products of private imaginations, prejudices, preconceptions and biases) competing to prove that it possesses esoteric insights into the souls of The User or The Customer and therefore has the answer on what solution to build, everyone is free (or freer) to propose questions to ask and hypotheses to test with real people, in order to assess the degree of validity in everyones’ ideas and hunches. The stakes are lower and cheaper, so democratic participation is more affordable. And the output of the research typically partially validates multiple views in ways requiring new combinations. So ingenuity is contributed from more sources and woven together ingeniously by yet others, and ultimately the idea can only be said to originate in the entire team working together on a shared problem. Research improves the experience of production, which gets us closer to the climax of my pitch, the inspiration part.

The inspiration of design research comes from how it can helps us reconceive what we are doing, how we are doing it and why it matters. This is important, because our repertoire of conceptions enable and constrain what we think, believe, imagine, invent. They also shape our perceptions and help us ask clear questions. The limits of our conceptions are the limits of our minds, and our ability to take intelligent action. In the most productive research, new concepts are learned directly from participants in the research, in the process of understanding their worldviews. Yet more conceptions must be found/made (or instaurated) to make sense of the full range of concepts learned and link them to the conceptual tools of the various disciplines collaborating on a solution. This can rarely be done with the available stock of existing conceptions, so, in effect, teams are forced to create new conception systems — small, local philosophies tailored to a project — that makes problems intelligible and soluble.

This is an arduous, perplexing and anxious process. Not all people have the intellectual flexibility, faith and fortitude to do it. But when it is done successfully, new possibilities pop into existence, ex nihilo, that were literally inconceivable before. This sudden influx of possibilities and outpouring of novel ideas resulting from the acquisition of new concepts is in fact what inspiration is.

The novel ideas produced by research are far less obvious and far more relevant (because they were acquired through understanding users or customers) than ideas produced by industry conventional wisdom that, because it processes the same old facts the same old way, produces nothing but the same old same-old, safe, stale, predictable, undifferentiated ideas.

Deep, rigorous, courageous research is the most effective and reliable way to induce such precision inspiration.

 

Entertaining ontology designing

Follow up email to Nick on ontological designing:

Ok, I’m starting to like this paper, and I’m re-considering my initial resistance to situating myself within this school of thought. Her third sphere of ontological designing, “ontological designing of systems of thought, of habits of mind,” is exactly what I am proposing, and I do accept all her emphasis on coevolution (“While we as humans design buildings, they also design us.”) as true and relevant. 

I think the difference between my view and Willis’s is I believe that it is our personal responsibility to assert our own enworlding intuitions and thoughts against simply being passively enthinged by what surrounds us. Just as existentialism grew out of Heideggerian ontology, I am “existentializing” ontological designing by looking at personal self-responsibility within a context that accepts all the same truths Willis presents here. 

The core measure of self-responsibility is the quality of one’s own “enworldment experience”. Is the world clear, maneuverable and valuable to you, or is it murky, paralyzing, and worthless/doomed? In other words, did you design your enworldment for usability, usefulness, and desirability, or did you passively or prematurely accept an enworldment that falls short (or worse, a social enthingment)?

My passionate belief is that we absolutely must start with what is experience-near (our own lives, our own active philosophies), physically-proximate (our own tools and places) and socially-connected (our actual relationships, especially our most dialogical ones) and gradually spiral outward to enclose widening peripheries. To believe we must fix what’s way out there, everywhere — the environment, society, politics, other people’s beliefs — is ontological designing’s version of existential bad faith, an attempt to evade self-determination with attempts at other-determination.

Please notice my language improvements. Heidegger’s hideous language has got to go. Everyone seems to want to preserve his terms, but this is the awkward language of discovery. It’s been nearly a century and its time to refine. There will be no “worlding” or “thinking” on my watch. Enworldment, and enthingment is vastly better, aesthetically and descriptively.

Anne-Marie Willis’s “Ontological Designing”

Yesterday, Nick freaked me out about the existence of Anne-Marie Willis’s paper “Ontological Designing”. I was so distressed about possibly being scooped, and also about the state of my current project — a distress possibly biologically amplified by an infected eyelid — that I barely slept last night. I was dreaming about this stuff.

Today I got up, read most of the paper and sent Nick the reply below, which seems worth keeping.

Ok, this is not what I am doing, though it is the kind of ontological designing Willis describes here that informs my project.

This paper appears to be written from the perspective of a user contemplating designs-ready-made, not a design practitioner reflecting on design-in-the-making (to adapt Latour’s distinction).

The experiences that feed my thought (experiences I am undergoing, unfortunately, though quite conveniently, on this very project) are the reworkings of understanding induced by the breaking of individual interpretations and understandings upon an (as yet) inconceivable design problem.

In these situations, designers are forced to instaurate new local micro-philosophies that permit collaborators with incommensurable understandings to “align” their efforts to design equipment that can be readily recognized in a present-at-hand mode, adopted, and then used in a ready-to-hand mode. I think this microphilosophizing is an underrecognized gap both in design practice (which tends to focus its thinking on its tasks at hand, and rarely to macrophilosophize) and in philosophy (which rarely participates directly in the kinds of hellish rarefied design projects that inform my concerns).

My work is describing what happens if we apply the lessons of constant local microphilosophizing back to macrophilosophizing.

I think it is important because I’m seeing the same dynamics I see in my mini-hells unfolding in the larger world in our incapacity to align on what to do about — well — everything. The disgruntled tolerance for the postmodern condition and its refusal to macrophilosophize (due to the po-mo allergy to grand narratives) has contributed to a deep fracturing and factionalizing of our citizenry.

And you can see that this idea of designerly coevolution completely misses the central problem: How do we agree on what to do in the first place, in order to world our world into a state where maybe it can coevolve us back into a more livable, peaceful condition? Everyone is full of end-solutions, but at a loss to explain or even frame the problem of why we can’t get there, except to invent theories of viciousness about those who refuse to cooperate. We do not know how to think these kinds of conflicts, which are essentially just political crises — but I think I do have some clarifying insights, thanks to my occasional hell-immersions, and my funny habit of trying to feel better by understanding their hellishness and applying the resulting insights back to my own grand narrative, which I happen to think is better than the ones that developed in the vacuum of public intellectuals being to smart and stylish to perform their duties.

Differentiating enworldment design

Over the weekend Susan pressed me for details on how an enworldment can be intentionally changed. How does enworldment design differ from Stoicism’s mental toughening-up exercises, or new age self-helpers who advise us to tell ourselves a new story? It was helpful to be forced to get concrete, and to make some contrasts with transformational methods with which enworldment design might be compared or confused.

Difference 1. Enworldment design is morally unopinionated. It does not pursue any single ideal. It could be applied to help a person become more serene, openhearted, generous, evangelical, etc., or their opposites, or none of the above. The goal is a matter of the unique person and that person’s context.

Difference 2. Enworldment design is epistemologically open, but rigorous. There is no single truth to learn or discover, but a plurality of truth possibilities. These possible truths are multiple, overlapping and exacting, based on what concepts are adopted for developing truth. But this is not an arbitrary relativism, because, while there is no single truth, the possibility of untruth is pervasive and incessant — errors, mistakes, lies, etc. harm truths and make them fail in practice in various ways.

Difference 3. Enworldment design is not willfully imposed on the world, but is instaurated within the world, with the active participation with whatever worldly entities enworlded in the project. The world is taken as a collaborative partner, with its own complex and largely mysterious tendencies and constraints which are discovered in the course of design, which might even change the very goals of the design. When worldly entities cooperate with the enworldment, truth happens. When worldly entities balk, disappear or sabotage the enworldment, untruth happens. (This, by the way, is my ANTsy flavor of pragmatism.)

Difference 4. Enworldment depends on the destructive and reconstructive power of inquiry. Truth is not some objectlike, noumenal thing preexisting out there which we try to unearth by digging through the phenomenal bracket, until we can pull it out, clean it off, inspect it and have it as what it is and always was. That crude description is closer to (though still very far off the mark) reality, which can never be contained by truth. Truth is only the relationship a person has with reality, and those possibilities are myriad. And those possibilities are fragile. All it takes is looking harder, and truth will always break apart, clearing ground for something new. But if that clearing is investigated, harder and harder, something new is always there. Sometimes the new thing is worse than the old thing, but that, too, can be cleared and replaced. So, evaluation, rejection, restarting, discovering, experimentally developing, testing — this is how the work proceeds.

A corollary to difference 4: Because no truth can withstand scrutiny, the fact that a truth has not withstood it does not obligate us to abandon it. Instead, we should ask questions about tradeoffs. Does the critique render this truth useless, now?  Does it expose a flaw that would make it malfunction under certain circumstances? Was the truth durable enough for our purposes, and we just broke it for no good reason, like a kid taking apart a toy? Is there a tougher or more interoperable concept readily available we can swap out? A concept is an instrument that does some things well, and other things less well, not a mystical status of a belief. And just because you can break an instrument, doesn’t mean you should break it, so critique judiciously.

Difference 5. Truth possibilities are myriad, but so are truth impossibilities, which is why honesty and good craft are indispensable. As with all design, truth to materials is paramount. Self-delusion, wishful thinking, subjective fudging (overstraining and abusing the mind’s famous flexibility) are all vices that will compromise an enworldment’s integrity, and make it produce untruth instead of truths.

Oh no. Out of time. I’m just going to list the other points in raw form so I don’t forget them.

Difference 6. Enworldment design uses design methods. One of these methods is to take the experience of the design, rather than its artifact as the ultimate goal of the work. And good thing, too, because an enworldment’s artifact is arrangements of tacit processes to which direct access is impossible. The processes can be learned (and are learned in successful reading of philosophy or religious scripture), but what was learned appears only in how one behaves or speaks, never given explicitly.

Difference 7. Enworldments should be useful, usable and desirable.

Difference 8. Enworldments are separated by massive, intensely unpleasant vacuums of incapacity — perplexity, faltering and indifference. Crossing these gulfs of nothingness is what separates the men from the boys.

There’s so much more. I really have to stop now, though.