Category Archives: Works

Rorty therapy

Design Instrumentalism, Enworldment, Philosophy, Pragmatism

To recover from a rough couple of weeks and, also, to clarify my thoughts on liberalism, I am rereading Rorty’s Contingency, Irony and Solidarity. I wish I still had the paperback I read the first time through, because I would like to see if I am underlining the same things. It feels very different to me reading this in the midst of a Trump presidency, a pandemic shutdown and an unprecedented intensification and expansion of progressivism.

So far, the one thing that is standing out to me, partly because of conversations I’ve been having with fellow-Rortian, Nick Gall, is a suspicion that I might have a slightly different conception of how language fits into human life than Rorty does. I want to try to nail down the difference as simply as possible so I can 1) confirm this difference actually exists, and 2) track the pragmatic consequences of the difference as I continue the book. This is especially important because my next book (or first book, if you do not consider a 9-page art pamphlet a proper book) is closely connected to this question.

So here is what I am seeing. While Rorty and I appear to share an instrumentalist view of language — that is, language ought to be viewed more like tools we use than as expressions of self or representations of world — Rorty appears to privilege language as uniquely constitutive of our human way of being, where I see language as one instrument of many (albeit, the most important one), and that interaction with all of these instruments together contributes much to our being. However even the sum of all instrumental relations falls well short of constituting the whole. Non-instrumental forms of relationship (for instance, those we have with loved ones) are as important as instrumental ones, and constitute much of what we often consider our moral character. If I were to reduce human being to one essential ingredient, I would prefer interaction to language.

No doubt, I will continue this line of thought as I read further.

God, I love Rorty. I am smarter and happier when I’m reading him.

Susan’s hope, my hope

Biography, Judaism, Philosophy, Spiral

Susan keeps asking if there might be an upside to the wokeness convulsion our society is undergoing. She hopes it might inspire people to have conversations they might not have otherwise had and to develop real empathy. I’m pretty sure this hope is an expectation widely shared among progressives.

I think the entire project is deformed by a conceptual solipsism that obstructs engagement with actual individuals. Drawing on Buber’s distinction between the social and the interpersonal — the former being the gamelike, rule-bound, role-bound structured interactions among types, and the latter being the rule-transcending, role-transcending dialogical interaction between persons in pursuit of mutual discovery of the uniqueness concealed within one another.

What our current mood does — and this is my primary objection to it — is politicize the personal by hypersensitizing people to categories (roles) and to impose constantly shifting norms upon interactions (rules) which are treated not as innovations in etiquette, but as universal standards of decency, binding not only in present snd future, but also retroactively. The constant changing of the norms, paired with dire and shameful penalties for violating them, and the fact that changes in rules are enforced retroactively leaves people in such a state of horrible tension, self-consciousness and horror at being judged, that even natural behavior, much less the intimate trust and risk required by dialogue is made nearly impossible.

This blend of deeply uncomfortable emotions is misinterpreted as guilt, or as the necessary pain of transcendence. It is stamped out by same mold Christians use to produce repentance, and this is why many former Christian Fundamentalists have become sucked into Progressivist Fundamentalism: it uses the same intellectual muscle memory.

The “dominant” category is eager to demonstrate extreme submissiveness, and the other will rarely resist the temptation to hubristically inflate to enjoy unchallenged dominance.

It is fascinating how a generation who despises, above all, awkwardness and cringy behavior has managed to produce some of the most unbearable spectacles of obsequiousness this century has seen. Everywhere you look intensely nervous, over-friendly NPR-types frantically smile and build bridges of understanding with POC-types, hoping others see their inspiring act and choose to do likewise. They are so unaccustomed to contact with individual personalities, no doubt they believe in this playacting they met a real person and found a real friend. Given the kind of company they find at work and on social media it probably compares favorably. Clifford Geertz’s description of the Balinese concept of lek comes to mind.

So — returning to Susan’s hope — I think that hope is entirely to her credit, and no doubt, she will fulfill it in her own personal actions — but I think most people will simply use this moment to reinforce their Fundamentalist Progressivist ideologies. They will act out their prescribed roles and they will watch other social actors acting out their parts, and everything will conform to the image of the world-in-their-head.

And anyone who arouses doubt, undermines the faith or defies this image and the Truth Idol who rules over it will be punished as severely as possible.

*

But!

I actually have hopes of my own.

(Full disclosure: I am reading Yuval’s beautiful annotated translation of the introduction to Hegel’s Phenomenology.)

Though few people understand what philosophy is or what it does, what we are undergoing is a philosophical event.

We are witnessing a mass philosophical crisis and deep philosophical shift. It is nothing less than a mass conversion. The problem is: conversion to what…?

What this mass conversion experience might ultimately accomplish — whether the convert is woke or red-pilled — is to help people see for the first time how much metanoia can transfigure experience, and help them understand how much possibility is buried within the world.

This reality is infinite and positively impregnated with new ways to conceptualize, understand, experience and respond to life!

The trick here will be to pry open the closed circle of ideology and open it out into a spiral capable of revering what is beyond it. This will not be easy: Every new convert naturally views their finding of new truth as ripping aside the Veil of Illusion, revealing the True Truth  glimpsed only by an elect few, and so on.

Every new convert awakes into a dream of buddhahood. Every new convert experiences a glimpse of omniscience, sees the world anew through God’s own eyes and experiences the intoxication of intellectual hubris.

It is a long, slow, humbling process to recognize how common this kind of awakening is, and how rare it is for anyone to want to sober up from the thrilling solipsism of apotheosis. (I call this conversion hubris “misapotheosis“.)

The inflowing glory of conversion, however, is better seen as the effect of allowing a little more of divine reality to flood into our lives — along with the awareness that there is infinitely more, and that this can happen repeatedly if we know how to live by that truth.

There are so many days that have not yet broken. — Rig Veda, via Nietzsche

…And most importantly, we must understand the source of these new truths is the uniqueness of every being — not in its identity with other beings, except in its fundamental belonging to the overarching uniqueness constituted of uniqueness: Adonai Echad.

It is through each of us, in our uniqueness, collaborating with unique others, refracting our being through this strangely overlapping interlapping world of ours that raises our sparks and shows us the value of life.

Consider how every individual is affected by an overall philosophical justification of his way of living and thinking–he experiences it as a sun that shines especially for him and bestows warmth, blessings, and fertility on him, it makes him independent of praise and blame, self-sufficient, rich, liberal with happiness and good will; incessantly it fashions evil into good, leads all energies to bloom and ripen, and does not permit the petty weeds of grief and chagrin to come up at all. In the end then one exclaims: Oh how I wish that many such new suns were yet to be created! Those who are evil or unhappy and the exceptional human being–all these should also have their philosophy, their good right, their sunshine! What is needful is not pity for them!–we must learn to abandon this arrogant fancy, however long humanity has hitherto spent learning and practicing it–what these people need is not confession, conjuring of souls, and forgiveness of sins! What is needful is a new justice! And a new watchword! And new philosophers! The moral earth, too, is round! The moral earth, too, has its antipodes! The antipodes, too, have the right to exist! There is yet another world to be discovered–and more than one! Embark, philosophers! — Nietzsche

Amen.

Meditation on the ten-thousand everythings

Judaism, Politics, Star

….it was said that one god, Hermes Trismegistus, had dictated a variously estimited number of books (42, according to Clement of Alexandria; 20,000, according to Iamblichus; 36,525, according to the priests of Thoth, who is also Hermes), on whose pages all things were written. [Anomalogue: From what I’ve read, Hermes Trismegistus was not a god; the god Hermes is a different being.] Fragments of that illusory library, compiled or forged since the third century, form the so-called Hermetica. In one part of the Asclepius, which was also attributed to Trismegistus, the twelfth-century French theologian, Alain de Lille — Alanus de Insulis — discovered this formula which future generations would not forget: “God is an intelligible sphere, whose center is everywhere and whose circumference is nowhere.” — Borges, “Pascal’s Sphere”

The universe is made entirely of absolutely unique particles, each constituting the very center of the universe. Only from the vantage point of one of these myriad centers can any of the other myriad particles be understood as identical to any of the others.

*

“The ten-thousand things” of the Tao Te Ching are also ten-thousand everythings.

*

Myriad is a quantitative quality; it means uncountably many. Ten-thousand was traditionally used to represent myriad, but computers have rendered ten-thousand too puny, so now we say zillions or gazillions.

We should not confuse myriad with infinity. Infinity challenges reality at the definitional — de-finition — level, the category level, which alone makes quantity possible. Only a particular viewpoint can render unique things identical.

*

Some spiritual people view Liberalism, the coalition of the unique, as shallow and dry, but this has more to do with the prejudices of conventional spirituality than with the depth or richness of Liberalism itself.

The deepest things are cloaked by myopia. Only looking deeply can reveal depth.

—-

Recognizing possibilities of transcendence

Biography, Fructivism, Geometric Meditations, Judaism, Metaphysics, Philosophy

There are positive metaphysics which make assertions about reality beyond what can be experienced, and there are negative metaphysics which deny the possibility of making such assertions.

A person who has worked at thinking through problems that started out unthinkable — who had to begin with confronting unthinkability and overcoming it by finding new modes of thinking capable of rendering the unthinkable thinkable — will gradually come to see “beyond experience” differently.

Beyond experience stops being an object of thought, a truth, and rather becomes a zone of indeterminate possibility — with distinctive characteristics one can recognize and about which one can make positive assertions:

  • It compels: we are attracted to it by something within us to transcend our current way of thinking.
  • It repels: the exits from our limitations fill us with anxiety and engulf us in dread.
  • It demands intuition: It can be navigated only by a wordless intelligence that knows, does and values without any ability to explain or justify itself.
  • It demands sacrifice: how we used to think is the chief obstacle to the new way of thinking.
  • It demands rethinking: much of what we once knew will have to be understood anew (metanoia).
  • It generates rebirth: the rethinking changes one’s basic experience of everything, all at once.
  • It is fruitful: it produces new ideas, understandings, interconnections and possibilities that were imperceptible, and in fact, unthinkable prior to transcendence. (Added July 16, 2020. Thanks to Nick Gall.)
  • It increases truth: what came before was not false, but what comes after is more true.
  • It is radically unexpected: with each transcendence truths come into view that were literally unimaginable prior to transcendence.
  • It intensifies expectation: experiencing the radically unexpected assures us that the unimaginable is entirely possible.
  • It is ubiquitous: once we learn to recognize these characteristics, we start noticing them everywhere we look. Existence is pregnant with shocking possibility.

This is why I love philosophy.

This is why I have become religious.

Useful usable desirable

Design Instrumentalism, Enworldment

My next book, Philosophy of Design of Philosophy, is still forming in my head. I know what I want to convey, but the conceptual ingredients are evolving. Some new ingredients I’m entertaining are liminality, conceptual integrity and multistability. These new concepts will help me simplify my system and link my thinking to other bodies of work. But incorporating them requires some demolition and reconstruction work. I am also struggling with some perplexities regarding the precise relationship between engineering and design, a heavily contested, linguistically and conceptually confused strip of turf — a true liminal zone. Consequently, I am finding it hard to write short pieces, and I am abandoning most posts I start, because they immediately diverge and get out of control.

What I plan to write about is already a reality for me, and has been for some time: the subject of the book is my praxis, which I use not only in my professional design work, but also in my private practical and theoretical life. My friend Tim joked that I am a design-centered human, and that is entirely accurate. I have come to see everything in terms of design, including philosophy.

Yesterday I interviewed design research legend Liz Sanders on her useful-usable-desirable framework. I am planning to extract the content of the interview into a second letterpressed chapbook, honoring the core concept of human-centered design. Pending Liz’s approval, I plan to call it just Useful / Usable / Desirable.

This framework is profoundly important to me. It was through this framework that design took over my entire life.

At some point, which I can no longer remember, I caught myself thinking about philosophy in a new way, which I never consciously chose.

I was reading, and I suddenly realized I was evaluating what I was understanding in terms of its usefulness, usability and desirability. And I realized I had detected an unconscious habit I’d acquired long ago.

I want to clarify something. I was not evaluating the form, expression or presentation of the ideas (though these are also subject to the same criteria) — I was evaluating the effect of understanding the philosophy. And when it comes to philosophy, understanding does not primarily mean being able to explain the concepts. In philosophy, understanding means being able to enter the conceptual system and to understand from it. Philosophical understanding is an act of intellectual empathy.

I found myself asking: When I enter this philosophy and understand from it — when I view a philosophical worldview instrumentally and assess it as something that can be adopted, lived from and used I ask: Is it useful? Do I become better equipped to make sense of what is happening around me so I can respond more effectively? Is it usable? Does it make it easier to get clear on what is most relevant, and does this sense of relevance help me avoid becoming confused or overwhelmed or cause me to make mistakes? Is it desirable? What does it do to my overall sense of meaning? Does life seem valuable and worth the effort? Or does it make life seem ominous and dark, or worse, empty, pointless and not worth working to improve?

So, Liz’s framework is very likely to be the backbone of my next book. The useful/usable/desirable framework will not only provide a framework for evaluating and generating philosophical worldviews, but will also serve as an exemplar of a successfully designed philosophical worldview.

Foregrounds and backgrounds

Design, Design Instrumentalism, Enworldment, Geometric Meditations, Philosophy

I am looking in my anomawiki for a quote from Nietzsche about foreground and background philosophies. I am digging through one of the themes I’ve catalogued, “depth“, and noticing — somehow for the first time! — how many of these quotes involve water, and specifically cold water. Reading Nietzsche I slowly discovered a symbolic language — or did I invent it? — It is probably best to say that in experimental interaction with his corpus, I instaurated a certain symbolic language that invests Nietzschean passages with multiple layers of powerfully direct intuitive meaning. (These meanings have been so intense that at the peak of my early Nietzschean encounter, I sometimes got butterflies in my stomach in the evening anticipating waking up the next morning and reading him.) I’ve learned to interpret water as a symbol of chaos, not only in Nietzsche, but also in Jewish scripture, which is why my Hebrew name is Nachshon. Coldness is another symbol, signifying betrayal. Nietzsche speaks often of coldness at the depths and heights. When we immerse in chaos, when we undergo the deepest, most trophonian perplexities, we often find that our own value hierarchies get loosened and shaken up. And when we ascend so far that we can survey a more expansive whole, this can also effect an inner political shift. The valley is temperate and more stable, but Nietzsche’s preferred valleys were near cold lakes and icy peaks, to remind us of our tragic situation between beneath and beyond.

I did not mean to write this much about Nietzsche.

*

Here is the quote I was looking for:

The recluse … will doubt whether a philosopher can have “ultimate and actual” opinions at all; whether behind every cave in him there is not, and must necessarily be, a still deeper cave: an ampler, stranger, richer world beyond the surface, an abyss behind every ground, beneath every “foundation”. Every philosophy is a foreground philosophy — this is a recluse’s verdict: “There is something arbitrary in the fact that he [the philosopher] came to a stand here, took a retrospect, and looked around; that he here laid his spade aside and did not dig any deeper — there is also something suspicious in it.” Every philosophy also conceals a philosophy; every opinion is also a lurking-place, every word is also a mask.

This passage implies that a person can always dig beneath and undermine his own philosophy if he chooses, and raises the question: why don’t we keep digging forever? What are the “stopping conditions”, to put it in wicked problem terms?

My own suspicious stopping point — (and yes, you should ask “why here?”) — is a metaphysics of radical surprise. Due to the relationship between truth and reality, truth is pluralism which “goes all the way down”, that reality is an infinite sphere whose center is everywhere and circumference is nowhere. Truth is the attempt of each center to make sense of the whole — a whole which is constituted entirely of centers. No center can embrace this infinite whole, so we radiate our being outward into the other centers, and they in turn radiate back. The interwoven radiating centers congeal into real situations and overlapping approximate truths, most of which have some validity, and all of which contain significant blindness toward what others know, and which necessarily make tradeoffs, only some of which we are aware. From time to time we are shocked out of our wits by the irruption of some reality for which we are unprepared, and often we have no idea how to make sense of it, unless we actively make that sense. This making of new sense is philosophy.

Some of us even go looking for shocks. We especially seek them when we are dissatisfied. And especially once we learn how easily apparently stable, unquestionable truths can be undermined, and once we learn to handle some of the unpleasant hazards of undermining and gain confidence in our ability to make new sense where we’ve loosened up and broken down old sense, undermining becomes a tool for overcoming some of life’s occasional horrors. In other words we are free to design philosophies that support a life we want. Like all design, philosophy functions in real contexts, must make optimal tradeoffs to meet requirements while respecting constraints, and they will succeed and fail in different ways to different degrees.

My background philosophy tells me that we can and should design our philosophies using all the best practices of human centered design. This is the best we can possibly do. The closest a human being can get to truth is to believe ideas that work well, meaning they help us do what we need to do, they prevent us from feeling perplexed, or getting confused or making mistakes, and they help us feel the value of our lives. (These, by the way are the criteria for good design laid down by Liz Sanders in the most influential paper no designer knows about.) None of these philosophies should be expected to hold up in every possible context and withstand every criticism, and if that becomes our primary goal, it is certain that this all-encompassing generality and well-armed defensibility will demand tradeoffs that will harm a person’s quality of life in innumerable ways. This deeper philosophy is pragmatist through and through, and draws on many strands of pragmatist thought including Actor-Network Theory. I call it design instrumentalism. It is never far from chaos, and dips in and out of perplexity as a matter of method. I can only handle it in small doses. As I was reminded this morning, Nietzsche said “I approach deep problems such as I do cold baths: fast in, fast out.”

My foreground philosophy is what I designed for myself as my everyday conceptual models to shape and guide my understandings. I crystalized them in image and word in Geometric Meditations. The ideas might seem profound, but that is because of their careful design: this philosophy was designed to maintain value-stability ‘warmth” at depths of thought where a soul risks coming apart. That is not to say I do not believe them wholeheartedly, because I do, but I believe them with wholehearted irony, meaning that I see them as some among many ways to make sense. The conceptual models in Geometric meditations function as an interface I intentionally designed to shield me from the instability and complexity of design instrumentalism.

I am sure this has made sense to nobody, but I needed to think it through.

Ready-to-mind

Design Instrumentalism, Enworldment, Philosophy

Since the early 20th Century, much has been made of the role language plays in understanding. As a designer, I am tempted to say too much has been made of it.

In human-centered design we are accustomed to seeing people do things apparently unthinkingly, gropingly, experimentally — but then afterwards, when we ask for an account of the actions, we’ll get an explanation that clearly conflicts with what we observed. When I read about split brain experiments in Jonathan Haidt’s Happiness Hypothesis, which showed how the rational part of the brain confabulates explanations of parts of its own organ to which it has no access, it all rang familiar. Usability tests are full of obvious confabulations, and this is why we observe behaviors in addition to doing contextual interviews.

Designers quickly learn that users’ mouths are not fully qualified to speak for their own hands. But increasing I am doubting if users’ mouths are fully qualified to speak for their own mouths.

This spreading suspicion is derived from one important characteristic of well-designed things, especially well-designed tools: they extend the being of the person who uses them. A well-designed tool merges into a user’s body and mind and disappears. A poorly designed tool refuses to merge and remains painfully and conspicuously separate from oneself. Tools, even the best-designed ones, must be learned before they merge and vanish. Once the merging and vanishing happens, the tool is known.

This tool relationship was famously described by Martin Heidegger in Being and Time. He used the example of a hammer. The normal, everyday attitude the user of the hammer has toward the hammer Heidegger called “ready-to-hand”. The hammer belongs to the equipment in the workshop and is invisibly available and used by its owner in his work activity. This is in contrast to “present-at-hand”: the mode of being where an tool is perceived as an object. Despite the standpoint most of us assume when we sit in a chair thinking about objects, present-at-hand is an exception to the rule. It normally happens only when something goes wrong and the hammer’s availability or functioning is interrupted, rendering the hammer conspicuously broken or absent, or when the tool is new and unfamiliar and is not yet mastered.

As a designer, I must also point out that a tool will frequently revert back to present-at-hand if it is badly designed and constantly demands attention due to usability snags or malfunctions. And now, 90 years after Being and Time, there is an entirely new situation that disrupts the ready-to-hand relationship. Currently our workshops are largely virtual and are equipped with software tools which are frequently updated and improved. With each improvement our tools become unfamiliar and are knocked back to present-at-hand until we can figure out how it works and practice using it, and re-master it so that it can merge back to ready-to-hand.

I find I have precisely this same relationship with concepts and with words. New concepts start out as present-at-hand, and they must be learned and practiced and mastered before they stop being logically connected bundles of words, become ready-to-hand (ready-to-mind) concepts which can be used for making sense of other words, arguments, objects and situations. A well-designed philosophy book guides a reader through this process, so that by the time the book concludes, a new conceptual tool has become familiar and has merged with — and, ideally disappeared into — the repertoire of concepts that makes up one’s worldview. Ideally, these concepts merge so fully into one’s own being that they become second-natural, and seem as if they are part of reality itself when we observe it.

The view that concepts and words are essentially tools (as opposed to representational models of the world) belongs to the pragmatism school of philosophy, and is called “instrumentalism”. It is a radically different way to conceptualize truth, and it changes absolutely everything once the concept is mastered becomes ready-to-mind.

There is something to be gained by refracting the pragmatic implications of instrumentalism through the theoretical insights of Heidegger’s tool phenomenology and then examining the result with the trained sensibility of the human-centered designer. My friend Jokin taught me a Basque saying: “What has a name is real.” To lend some reality to this synthesis, let’s call it “design instrumentalism”.

A design instrumentalist says “Ok. If concepts are tools, let’s design them well, so that they do what we need them to do, without malfunctioning and as life-enhancingly as possible. And let’s get clear enough on the intended purpose, users and use-contexts of each concept so that we are making smart tradeoffs and not overburdening the concept with out-of-scope requirements that undermine its design.” In other words, let’s construct concepts that produce truths that work toward the kinds of lives we want.

*

Design instrumentalism has some surprising and consequential implications.

One of them these implications concerns what it means to know. Normally, if we want to assess someone’s knowledge we request an explanation. If a lucid explanation is given, we conclude that this person “knows what they’re doing.” But is this true?

What if an ability to speak clearly about a concept is one ability, and the ability to use the concept in a practical application is a separate ability? The requirement to explicitly verbalize what one knows — as opposed to simply demonstrate mastery — might create conditions where those with linguistic felicity might appear more generally competent in everything, and those who are most able, because their ability is tacit, might find themselves under-rated and constantly burdened with false tests of their competence.

Another is an expectation that a competent practitioner can always — and should always — be able to provide a clear plan of action and a lucid justification for whatever they are setting out to accomplish. However, this is a separate skill, and not even one that precedes my ability to use the concept. This does not mean that we do not use words to assist our learning, because we certainly do rely on words as tools to help us learn. But these verbal learning tools should not be confused with the object of the learning or the substance of what is learned. They are scaffolding, not the building blocks of the edifice.

And like Heidegger’s famous hammer, which is invisibly ready-to-hand until it malfunctions, at which point it shifts into conspicuous presence-at-hand as the user inspects it to diagnose what’s wrong with it, concepts we are use are rarely verbalized while we use them for thinking. It’s only when concepts fail to invisibly and wordlessly function that we notice them and start using words as workarounds or diagnostic and repair tools for the malfunctioning concepts that are breaking our understandings.

A requirement to verbalize concepts before we use them, or while we are using them amounts to a form of multitasking.

must shift between wordlessly doing and translate the doing into words, and the two tasks interfere with one another, producing a stilted performance. Having to verbalize what we do while doing it is like embroidering while wearing thick gloves.

So, where am I going with this line of thought? The notion that all real understanding is linguistic is not only inaccurate but practically disastrous. My experience designing and experimentally evaluating designs has shown me that real understanding is, in fact, a matter of ontological extension — precisely the overcoming of language in formation of direct non-verbal interaction with some real entity. That is, unless the understanding in question is understanding how to verbalize some idea. Of course, nearly all academic work consists precisely of acquiring abilities to verbalize, so it is hardly surprising a theory that insists that all understanding is essentially linguistic would gain prominence among participants in the academic form of life.

Interposing words

Perplexity craft

Concept craft

Raw experiential resources for my next book

Biography, Design, Design Instrumentalism, Enworldment, Geometric Meditations, Philosophy

I am making a list of some strange phenomena which are the daily fare of strategic designers, but which are seldom experienced outside the field, at least not in the way designers experience them. By designers, I mean anyone engaged in human-centered design. These phenomena do not occur at the same intensity and frequency in problems that do not explicitly contend with subjectivity. Designers must live with them at full intensity, for long durations, without any easy escape route. Here is the list, so far:

  • Dependency on conceptual models (which I will just call “models”) to guide the forming of a system that is experienced as clear and coherent to those who participate in them
  • Uncanny difficulties in agreeing on models among members of design teams, which render subjective differences stark
  • Difficulties in interpreting phenomena, and especially subjective phenomena, among different team members
  • Difficulties in weighing design tradeoffs among different team members
  • Existential pain associated with relinquishing (or even temporarily suspending) models that one has adopted — even in order to listen and understand another perspective — a phenomenon that can be called “pluralistic angst”
  • Dependence on profound respect, trust and goodwill among team members to navigate through and out of pluralistic angst
  • Tactics employed by well-intentioned people to avoid the pain and effort required to overcome pluralistic angst
  • The ubiquity and invisibility of models — and the best models are the most ubiquitous and the most invisible — not only in design, but all understanding, which only becomes detectable in pluralistic conflict
  • The miraculous way truths and unnoticed realities leap from nowhere (ex nihilo) when a different model is adopted and used
  • The weird way a change in a sufficiently foundational model can sometimes change (transfigure) the meaning of one’s life as a whole, even when the change is meant only to affect a localized problem
  • The fact that there are no determinate techniques, rules, criteria to overcome pluralistic angst (though there are approaches that can assist the process) — that people are thrown back into their bare unequipped souls to find the resources needed to overcome it together
  • The solidarity among team members which can result from overcoming pluralistic angst with respect, trust and goodwill

Anyone who has been through the harrowing experiences described about enough times 1) to recognize what is happening, 2) to find faith that these things can be overcome, 3) to understand the value of overcoming them, 4) to find the attitude of soul most conducive to overcoming them (which includes grace toward one’s own missteps, doubts and moral failings during the process) might start seeing similar phenomena everywhere, at all scales, from international politics to personal relationships to one’s own inner conflicts. Or, at least this is what happened to me.

I was driven deep into existential philosophy, including phenomenology and hermeneutics then into pragmatism and its offshoots in social science to try to understand the weird kinds of pain I experience as a designer. Philosophy has never been speculative or abstract to me. It is concrete, near and a matter of life and death.

As a result of this search for understanding, I have designed myself conceptual models to help me re-understand the human condition as largely one of conflicting conceptual models.

It is here that it becomes fairly obvious how philosophy and design connect and merge into something inseparable. That is what I plan to write about and publish next, now that I have crystallized my core conceptual models in the form I believe they deserve.

First sixteen copies of Geomentric Meditations

Biography, Geometric Meditations, Judaism, Philosophy

Yesterday, despite UPS’s best efforts I managed to get both boxes of the printed spreads of Geometric Meditations. I unpacked and organized the components, and assembled the first sixteen copies. I gave the first three copies to Susan, Zoë and Helen. I put the fourth in my library, in the religion section with the Kabbalah books. This is a book I’ve wanted in my library for a long time.

The process of making these books is labor intensive. Here’s the process:

  1. Collate the signature from six separate stacks of spreads.
  2. Fold each sheet.
  3. Use template to punch three holes (for sewing) through the signature fold.
  4. Measure 14″ of red waxed linen thread and thread it through the bookbinding needle.
  5. Starting from the top hole in the spine sew the signature, using a figure-eight pattern.
  6. Tie off the top and trim the threads evenly.
  7. With a craft knife (#11 Olfa) trim top and bottom edges in .75″.
  8. Trim outer edge in .75″.

I’m working on methods to streamline production, but it is still time-consuming.

If you receive a copy of this book, please take care of it. In each book is fifteen years of intense thinking, hands-on use and iterative design, five years of obsessive writing, rewriting and editing, one year of final editing and design tweaking, two months of production work and about half an hour of handcraft.

I made everything as beautiful as I could, and I am uneasily pleased with how it turned out.

Whitehead and Peirce

Ethics, Philosophy, Star

Currently I’m reading David Ray Griffin’s Whitehead’s Radically Different Postmodern Philosophy after more or less giving up on Stengers’s more playful and imaginative, but tragically francofuzzled, Whitehead introduction. Griffin’s is far more straightforward and clarifying, and that is what I am after.

One of the central ideas in this book is prohibition of philosophical performative contradictions., or as Griffin summarizes it: “…it is antirational to deny in theory ideas that one necessarily presupposes in practice is that one thereby violates the first rule of reason, the law of noncontradiction. It is irrational simultaneously to affirm and deny one and the same proposition. And this is what happens when one denies a hard-core commonsense idea. That is, one is denying the idea explicitly while affirming it implicitly. This point has been made by Karl-Otto Apel and Jürgen Habermas in their critique of “performative contradiction,” in which the very act of performing a speech act contradicts its semantic content, its meaning.”

This reminds me of a passage from Charles Sanders Peirce’s seminal Pragmatist essay “Some Consequences of Four Incapacities Claimed For Man”: “We cannot begin with complete doubt. We must begin with all the prejudices which we actually have when we enter upon the study of philosophy. These prejudices are not to be dispelled by a maxim, for they are things which it does not occur to us can be questioned. Hence this initial skepticism will be a mere self-deception, and not real doubt… Let us not pretend to doubt in philosophy what we do not doubt in our hearts.”

But there are interesting differences between Whitehead’s and Peirce’s objections to skepticism to commonsense beliefs. Whitehead saw self-contradictions, where Peirce saw counterfeit beliefs in the form of theoretical assertions. Both saw a peeling apart of the theoretical snd practical.

My view on this emphasizes the morality of denial: In most of these denials of commonsense I see an attempt at solipsism. Some claim of reality transcending mind is dismantled and reduced to a mental phenomenon that can be accepted or rejected at the discretion of the thinker. This desire to solipsize what is mind-transcendently real is the active ingredient of evil. Life requires small doses of such solipsism to shelter us from the overwhelming dread of infinity, but when philosophies move from emphasis and deemphasis to ontological negation, this should be taken as a possible symptom of autoapotheosis, the desire to mistake ourselves for God, the ultimate failure of philosophy, theology, which manifests itself as ideology.

Design-Centered Human

Biography, Design, Design Instrumentalism, Enworldment

Someone asked me, with respect to my work, what I call myself these days. If people understood 1) what design is, and that 2) all design, done competently, is, necessarily human-centered design, I’d want to be called simply a Designer. Because this is nowhere near the case, I call myself a Human-Centered Designer.

At that point my friend Tim called me Design-Centered Human. That’s pretty apt.

The worst product management fad, ever

Design, Design Instrumentalism, Enworldment, Philosophy

I’ve been pretty outspoken about the damage Lean Startup has done to design.

Mostly, I have emphasized the way such engineer-centric methods tend to encourage rushed release cycles that expose users to inconsistent user interfaces, often flawed ones. I’ve complained that an engineering mindset conceives products as things, where a design mindset thinks of products as experiences real people have using them, and that when design is controlled by people with engineering mindsets, experience becomes a thing added to the other thing, the primary thing, engineers make.

From this engineering mindset, Lean Startup makes obvious sense. The entire process is optimized to the goal of improving the product as rapidly as possible, the product being, once again, a thing. By this logic the users become valuable means for discovering new places where the product might be improved. Instead of wasting valuable days testing prototypes in artificial scenarios that only examine parts of the experience in ways that might not represent the full context of use and doing so with very small samples of users — why not release the product to much larger samples of users using it in the wild for real purposes, and to monitor that usage so that problems that show up in these real situations can be addressed in the next release that is never far away?

To a design mindset, this is exasperatingly wrongheaded. When designers perform usability tests on a product, yes, the product is improved — but the product is improved (with the help of voluntary, paid test participants) before it is released in order to protect any real users from having bad experiences with the product. This is because — and this is key — any unexpected change, even a change for the better, forces the user out of a learned habitual mode of use into a figuring-out mode that refocuses attention on the product instead of on what the user wants to think about and do.

This is why the engineer’s objectification of “the experience” is not a semantic nit-pick, but a true distortion of meaning with big consequences. If “the experience” is a part of the product that can be improved through experimenting on real users, why not do it? But if the experience is understood as being what happens when real people use the product, the incessant improvement of the product will be seen to occur at the cost of a deteriorating experience.

What designers want is to change the experience as little as possible as infrequently as possible. This is why we work so hard to understand the people we are designing for so we can get the product as right as possible before users invest themselves in learning it and incorporating our product into their lives. “Pivots” in product purpose are extremely disruptive to users, and represent at the least a need to invest in relearning, and at worst can alienate users if the product pivots away from their needs. In products users love, pivots feel like betrayal, and in fact pivots are calculated betrayals. They should not be treated lightly. Designers concept test in order to avoid the need to betray users who have trusted a product enough to adopt it. Designers usability test for at least two reasons. The first is obvious, and seems to be the only reason understood by the engineering mindset: to remove as many flaws as possible from the experience before users are harmed by them. But there is a second reason: to avoid the need to change the user interface later, after users have invested effort in learning them. As Beatrice Warde taught us, great design is invisible, and as Martin Heidegger taught us, when a tool stops functioning as expected it goes from invisible “ready-to-hand” to distractingly conspicuous “present-at-hand”. It stops being an extension of one’s body, mind and (I’d argue, heart) and becomes an unwanted rupture in attention.

One topic I plan to cover in my upcoming book, Philosophy of Design of Philosophy, is the ethical issues revealed by all the various flavors of extended cognition, which I plan to bloat into a much larger (Haraway-ish) theory of extended self. When a user adopts a product, that user has invited that product into the user’s own being. Contrary to currently hip “Eastern” attitudes that insist that we are not our possessions, I would argue that in an important sense we are most certainly our possessions, and most of all those possessions we use every day and count on to be there when we need them, just like our hands. The trust that users show when they invest in learning a tool so well that the tool vanishes into their body, mind and will should be counted sacred — and I will argue in my book, formalized into a tool covenant.

I am am definitely rambling now, because I haven’t even gotten to my main point yet — yet another way Lean Startup has harmed our daily lives. But before I shift to this next theme, I want to try to pull together the implications of the points I have made so far.

  • If a human being’s self, to some important degree, is constituted by the things they use;
  • And if this constituted self is only whole when these used things vanish and become extensions of their bodies, minds and souls;
  • And if changes to tools break this invisibility relationship and by extension break the extended self;
  • It stands to reason that great care should be taken to change tools as infrequently as possible, as little as possible, only when necessary and only when the change is known to be more beneficial than harmful!

No, most of us don’t see things this way. Even designers don’t. Users lack the language to describe the anxiety they feel when they cannot count on tools they rely on looking or acting the same way when they pick them up to use them, nor can they justify their feelings of betrayal, indignation and violation when product managers decide to overhaul the design of their product. It is as if strangers can rearrange rooms of our homes randomly whenever they feel the whim. We cannot describe, justify or argue for what our sanity requires because we think using philosophies which do not support the thinking of thoughts that clarify our situation and equip us with language to do something to improve our lot! Our working philosophies need to be redesigned to suit this need — and many others that are causing our worst social problems.

My core idea is: We can’t agree on how to emerge from our myriad crises because the folk philosophies we use to do our thinking and persuading are not up to the task. But we can design better philosophies with tradeoffs more suited to our contemporary situation that will render confusions thinkable and give public voice to feelings that are currently isolated inside individual souls. Since I’m coining terms left and right, I’ll add another: design instrumentalism is the concept that thoughts are things we use for our own human purposes (instrumentalism) and which therefore ought to be thought of less in terms of truth vs falsehood and more in terms of better and worse designs, which means that philosophies ought to be designed, using design methods.

And now, enough digression: the second way Lean Startup is harming our lives is by stuffing design processes inside Agile processes, and in the process making it nearly impossible for designers to consider experiences holistically so that every part of an experience relates to the others in a way that makes clear intuitive sense.

Our sanity requires us to sense relationships (even if we aren’t explicitly thinking them) between all the elements of what we experience — the people, the things, the events of the past, present and future, our own purposes, etc. These relationships are how we make sense of things — or, more accurately, they are the sense we make of things. When these relationships are missing, or inconsistent, or blurry, we are unable to make sense of our experience, and we feel perplexity and anxiety, if for no other reason that something is wrong and we cannot even put our finger on where the wrongness is coming from. We don’t have words to explain, only to express our emotional reaction to the chaos.

It is the job of designers to architect these relationships — to place “inside” experiences those connections people look for in all experiences — so there are relationships there to intuit in order to make sense of things, then to give concrete shape to these relationships so they feel unfailingly real. This gives users a feeling of solid ground under their feet. Lack of solidity, coherence, consistency, reliability, endurance — I will call this condition experience volatility.

But these relationships do not emerge automatically in the process of adding features to a product (or service). They cannot necessarily be overlaid onto products as they are built out bit by bit, feature by feature (that is, by constructing atomistically). They coherence needs to be developed at the level of the whole and the part simultaneously, which means both need to be kept fluid as long as possible, which is precisely what design does as a matter of method. Jumping straight in and building and bolting, and breaking and re-bolting is a cumbersome, frustrating and wasteful way to develop holistic systems, and this is why when systems get engineered atomistically the holistic sense of the experience is normally what is sacrificed.

But there’s yet another problem! I need to research this part more, but the IA (Information Architecture) conference I attended last week heightened my awareness of how pervasive stories have become in our design processes. Agile works on the model of nested stories of increasing scale. This has the effect of imposing models of step-by-step procedures onto interactions. The way I put it, it tends “wizard” things by making them behave more like branching linear processes than like objects, or environments, or conversations which afford users more control. I am also finding that Service Design tends to do something very similar, so that the design almost automatically constructed on a timeline backbone.

Time happens to be my least favorite dimension (not to imply that I like breadth or width much better. ) Sometimes time, timelines, the elements of literature/ theater) are the right organizing structures of design, but we shouldn’t assume or or make automatic choices due to habits of method. The structures that undergird our designs should be carefully considered before being chosen.

Back in the early aughts, before UX was a thing, back when I still called myself an Information Architect, the company I worked for acquired a legendary business anthropology outfit. The department they became post-acquisition was called xMod, short for “experience modeling”. This strikes me as an excellent name for the holistic meaning-structure development activity that helps overcome experience volatility, and which again, is made impossible when building and design start at the same time and design is rushed into producing specs for engineers ASAP, lest those engineers sit idle and waste company resources, instead of doing their jobs, which is building something — anything!

So this is my argument 1) that Lean Startup has exponentially increased experience volatility since its mass adoption, 2) that experience volatility matters to our lives, because in a very real way it injects volatility into our own being by constantly breaking our extended selves, and 3) the only reason we don’t all understand this and protest it is because the folk philosophies we use to think and communicate are badly designed for our current situation, but that 4) we can and should redesign our philosophies to help us live saner, more peaceful, and happier lives.

If anyone has actually read this far: Thank you for your patience!

So many ideas. So many coinages.

 

Publication of Geometric Meditations

Biography, Geometric Meditations, Philosophy, Spiral, Star, Trefoil, Wheel

I am sending Geometric Meditations to the printer this weekend. I have continued to tweak the layout in vanishingly minuscule ways. Just about every word, every punctuation mark and every line break has been inspected, varied, experimented with, obsessed over.

I am posting what I think will be the final version which will be printed. If anyone happens to look at it and finds a mistake or flaw, please alert me. I know it cannot be perfect, but I’m pushing it as far in that direction as I can.

Once Susan gives it the last pass on Saturday and approves it, I am bundling it up and sending it off. I’m told the printing takes about fifteen days. After that, I will be hand-sewing each copy, and giving them to the people who participated in the development of the concepts and the design of the book.

Continue reading Publication of Geometric Meditations →

Extending the autism spectrum

Ethics, Philosophy, Politics, Spiral, Symbols and diagrams, Taoism

I see the autism spectrum as one half of a much longer spectrum, one that runs from the extreme pole of full autism (mind-blindness to others) to full borderline (mind-blindness to oneself).

A person (or group) unbalanced toward the autism end of this enlarged spectrum will proudly refuse to care what anyone else thinks. A person (or group) unbalanced toward the borderline end will feel existentially threatened by the thoughts of others, because the thoughts of others is the sole source of selfhood for the borderline personality.

The ideal, of course is the middle region, where we are aware of what others are thinking, feeling and intending, but we remain rooted in what we ourselves think, feel and intend. Even when we consider changing our views, we do so as ourselves, making an evaluation and decision.

This ideal is represented in my Geometric Meditations book in the symbol of the spiral.

 

 

Next book: Philosophy of Design of Philosophy

ANT, Design, Design Instrumentalism, Enworldment, Extended Self, Fructivism, Philosophy, Pragmatism

Now that I’ve gotten Geometric Meditations into a finished state I am starting to feel a compulsion to write a more accessible book about design, tentatively titled Philosophy of Design of Philosophy. I’m excited to be freed from the excessive formal constraints that made Geometric Meditations take so long to finish.

There are several key points I want to make.

  1. Design needs to be rethought, along with its relationship with engineering. I propose re-defining design as “the intentional development of hybrid systems composed of interacting human and non-human elements.” Most importantly the human elements of the system should include the people for whom the system is intended, treated as an intrinsic part of the designed system, and interior to it — not exterior users of a system designed to be used by them. Follow this link to see a visualization comparing the “conventional” and “hybrid systems” view.
  2. We find it difficult to define design, and distinguish design from other creative activities (like art and engineering) because we think in a way that obscures the question. In particular, the way we think about making tools and using tools has gradually become inadequate for dealing with the world as it has evolved. Our working philosophies have grown obsolete, and their very obsolescence makes us look for solutions everywhere but where a solution may be found: in philosophy.
  3. Philosophies are essentially tools we use for living lives in an infinitely complex radically pluralistic reality. Every philosophy has advantages and trade-offs, meaning they make it easy, even automatic, to have some kinds of thoughts, feelings, perceptions and responses, and nearly impossible to think, feel, perceive and respond in other ways — and these other ways might be the key to confronting what are perceived, conceived and felt to be insoluble problems. Designers will recognize in this description characteristics common to all design problems, and that is my intention. The design field has developed effective techniques for dealing with problems of this kind. I propose we approach philosophy as design problems, using design methodologies to interrogate problematic situations we face to uncover and frame the most fruitful problems, to develop holistic approaches to thinking them that permit solutions to these problems, to iteratively experiment with and improve our practical thinking. I call this understanding and approach to philosophy “design instrumentalism”. We need to design philosophies that help us design better lives for ourselves, and this book will hopefully contribute to this project.
  4. Part of the reason we need to take design much more seriously is that who we are is changed by what we design. Indirectly, when we design things we use, we design ourselves. And this is because human being is extended being. To be a human being means to have one’s own being stream out into the world in every direction. Despite what spiritual conventional wisdom tells us, in some very important ways we are our possessions, we belong to where we live and we are our egos. But what we are can be released, transformed, improved or degraded based on what we do with ourselves: our environments, our physical tools, our conceptual/mental tools, our life practices, etc. This part of the book draws on extended cognition, cyborg theory, ANT, postphenomenology crossbred with existentialism, but I plan to be atrociously unscholarly, synthetic and magisterial in my approach and keep external references to a minimum. The goal here is to reframe human existence in a way that liberates us from the subject-object and self-other dichotomies that dominate the working philosophies that unconsciously shape our conscious thoughts. (The pre-conscious “how” of our thinking produces the “what” of our thoughts. I may have to also take some potshots at pop-psychologism that views the unconscious as sneaky little mind forces that lurk about behind the scenes motivating us this way or biasing us that way. Where most folks see secularized demons, I see poorly designed conceptual systems, a.k.a. philosophies.)
  5. The process of being human is a nonlinear (iterative feedback) process of co-evolution. As we change the world, the world changes us. This process has brought us to a perilous point where we must choose our next step very carefully.

This is an early sketch, but I think some of the ideas are interesting and consequential, and I think it will be fun to right. And my design approach will ensure that at least some people will find the book useful, usable and desirable.

Book

Biography, Design, Geometric Meditations, Philosophy, Symbols and diagrams

I’ve contacted some letterpress printers about making my pamphlet, which used to be titled The 10,000 Everythings, but has been sobered up into Geometric Meditations, which is a more precise description of how I use the content of the book.

One printer has responded so far, and suggested some changes that seems to have improved it. I looked at the book again this morning, and I am still happy with it, so it must really be ready. There is only one word in the book that I’m not sure about.

I am producing it as a chapbook, sewn together with red thread, signifying both Ariadne’s thread as well as the Kabbalistic custom of typing a red thread around one’s left wrist to protect from the evil eye. Both are intensely relevant to this project. I have to remember how much I use these diagrams to generate understandings and to keep myself oriented. It is the red thread that connects all my thoughts. So the utility and value of the ideas is beyond doubt. It is true that the form does look and sound somewhat pompous, but it is the best (prettiest and most durable) form for these concepts, so I have to ignore my anxiety about scorn and ridicule from folks who know too little or two much (a.k.a. “evil eye”). At least one angle of understanding yields value, and hermeneutical decency requires that it be read from that angle.

I am incredibly nervous about putting this book out there. I am guessing I’ll just box all the copies up and hide them with my Tend the Root posters.

Divine trigger

Ethics, Geometric Meditations, Judaism, Love

Other minds are our most accessible source of divine alterity, of the accessibly alien, but for this very reason our most intrusive source of dread.

The accessibly alien is a thin dark ring of potential-understanding separating the bright spark of understanding from the infinite expanse of blindness beyond understanding, which some people call “absurd”, others call “mystery”, and others call “nothing”.

As long as we discuss common objects, the things standing around us illuminated by our common understandings. we seem alike. We come from the same place, we want similar things, and we live together peacefully as neighbors.

But when we try to share what is nearest to us with our nearest neighbor the divine alterity shows. As distance diminishes, our innerness — the source of illumination that gives our knowledge meaning — burns with intolerable blinding intensity, and the light it radiates turns strange, hinting in a way that cannot be doubted how much deeper, wider, denser, inexhaustible and incomprehensible reality is, and how thin and partial even the most thorough knowledge is. Too much is exposed. Perplexity engulfs us, and anxiety floods in.

Our stomachs drop, our chests tighten and burn, acid rises in the backs of our throats. Our alarms go off, and the talk will be made to stop. Only the most trusting love and disciplined faith will pull us across the estrangement. This is what it takes to raise two divine sparks.

To many of us this dread seems a mortal threat. And we are right in a sense.

Topics and subjects

Biography, Hermeneutics, Philosophy, Wheel

I wish I could send Joseph Campbell’s Hero with a Thousand Faces back in time to my 33-year-old self. Based on one comment (which I still despise), I’ve had Campbell totally wrong, but this is unsurprising if you remember how etic reading-about/knowing-about is never the same as emic reading/knowing. The former is knowing about a topic, the latter is knowing a subject. Subject here is meant in every sense of the word. Objects are known. Subjects are known-from.